Marcus Gooden Email & Phone Number

Fort Wayne, Indiana Area

• At Home & At Play Senior Support Services, LLC is a compassionate homecare and personal services company. Services allow the aging population to comfortably remain in their home to receive medical services instead of.
• Serve as strategic partner to executive leadership team of 6 by aligning business objectives with action plans and overseeing implementation of plans to maximize performance across all departments of medical center
• Manage day-to-day operations by delegating roles & responsibilities and improving people, marketing, and investment strategies to drive 35% increase in profits
• Optimize operations by analyzing financial statements, remittance, and cost summaries, identifying areas of improvement, and collaborating cross-functionally with Human Resources, Payroll, and Clinical teams to achieve.
• Develop written communications on behalf of the Chief Executive Officer by drafting issue briefs, action plans, action items, complex memorandums/policies, reports, and more to publish to key internal & external.
• Create strategic recommendations for patient care plans by reviewing clinical recommendations and overseeing care in partnership with Director of Nursing to promote positive and healthy living

Fort Wayne/Bloomington, Indiana Area

• Sears Auto Center is a dedicated auto service providing excellent customer service, labor and parts. The service team is made of professionals who take time with customers, explaining what service is a must and what.
• Transformed customers' issues by visually inspecting pain points in order to present relevant information to the mechanic.
• Wrote orders that describe the issue, potential fixes required, time it takes to complete the repair and estimated cost, broken down by labor and parts.Skills developed in role: Cost Development, Communication, Teamwork

Washington D.C. Metro Area

• Ensured open and consistent communication with constituents, staffers, and other members of congress.
• Capital liaison to Wisconsin's 3rd district constituents.

Washington D.C. Metro Area

• Foster positive relations with constituents by responding to correspondences with solutions to community issues.
• Researched various community issues and legislation to produce a summarized report of constituent concerns.

Master Of Business Administration (M.B.A.)

Activities and Societies: Data Analysis and Management Science - Study of big datasets to coordinate people, processes and data flows in.

Bachelor'S Of Science In Public Health, Health/Health Care Administration/Management

Activities and Societies: IU Union Board Director, Founder of A.I.M., Read Residence Hall Floor Program and Member of philanthropy.