Marcus Gracas Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Analyse and get required documents for all ESB new projects and register them into the tracker(Work order, Design & service drawings etc.)• Design scope and request appropriate TM plan for ESB projects • Responsible for accurately estimating the costs which involves analysing drawings, specifications and surveys to determine the quantities of materials and labour required• Control and update project costs/status daily on a cost breakdown spreadsheet designated for each project• Get quotes and produce pricing document analyses to ensure the best supply rates are applied• Ensure all invoices received are matching to the service/ product requested and agreed rates, getting approval from the designated project manager• Raise and submit invoices for each project according to ESB framework rates to the main contractor• Prepare and submit final project accounts report, including assessing and agreeing on final costs• Produce final checks/measurements and submit T5 applications (before, during and after project report) to close licenses

Dublin, County Dublin, Ireland

• Collaborate with Supply Chain relationships across Ireland's largest FMCG companies, supporting On-trade and Off-trade customers while validating and processing orders• Manage and facilitate customer execution of multi-channel orders (EDI, CRM, Phone, etc.), optimizing order processing efficiency• Coordinate closely with Warehouse, Logistics, and transport partners to ensure timely deliveries and streamline courier management• Analyse daily stock levels, proactively mitigate shortage risks, and optimize inventory management through an ERP system• Initiate and oversee pricing updates, ensuring accurate pricing and improved profitability• Utilize advanced Microsoft Excel and ERP to streamline data analysis and reporting• Collaborate cross-functionally with the Supply Planning Team to consistently achieve a high level of customer service

Dublin, County Dublin, Ireland

I worked in some part-time jobs as a Warehouse operator and Customer Service Agent during these 2 years of study at companies such as Musgrave and Zara.• Responsible for reviewing the income orders at the Distribution Centre, selecting the products, ensuring efficiency in the delivery and customer satisfaction• Providing efficient customer service with an excellent proactive approach to customer needs, maximizing the sales activities in the Retail department• Meeting and achieving KPIs such as Sales target, new customer/Loyalty, and ATV (Total value of the transaction)• Coordinating inventory, stocktake, and replenishment, maintaining the most optimized product levels

Três Corações, Minas Gerais, Brazil

• Responsible for supervising the production process, including team efficiency, production planning, scheduling, equipment maintenance, raw material purchase and quality control, using EPR system• Monitored all production process and indicators, according to Lean Manufacturing principles, by providing technical guidance according to the client´s requirements and standards in the product’s development • Analysed and controlled the sector´s performance, through productivity indicators, including scrap index, efficiency, machine availability, cost, quality, and personnel, focused on continuous improvement • Conducted operational training for the production team, developed training materials, work instruction and documentation regarding the continuous improvement of design and manufacturing process• Analysed the productive capacity, production volume and delivery dates of orders, while working closely with the Production planning department regarding the scheduling and raw material purchase

Três Corações, Minas Gerais, Brazil

• Liaised with the commercial and purchasing team regarding forecasting and delivery plan• Worked closely with global suppliers, focused on productivity increase and cost reduction• Participated in product development projects, planning introduction into manufacturing, monitoring the material flow, testing and controlling procedures to follow up with the Purchasing team• Monitored equipment performance (start-up and commissioning), verifying conformance to specifications• Paid technical visits to investigate the product root cause issues and solve problems • Reviewed and prepared work SOPs, including product specifications requirements to achieve desirable quality• Developed and implemented the FMEA (Failure Mode and Effect Analysis) process, to investigate and analyse variables affecting products and processes in order to achieve product reliability • Monitored equipment performance (start-up and commissioning), checking specifications conformance• Oversaw the quality assurance by monitoring processes, including product performance, audits, technical reports, and by giving support to SQA (Suppliers Quality Assurance) initiatives• Reviewed and prepared work instructions, including manufacturing and product specifications, and customer requirements to achieve quality cost efficiency and safety performance

Três Corações, Minas Gerais, Brazil

• Responsible for all aspects of production planning and scheduling• Evaluated MRP, production schedule and inventory levels daily, based on demand and KPIs, also evaluated and controlled OTD (on time delivery) using TOTV ERP system.• Participated in daily meetings to report on order deadline fulfilment and process efficiency by analysing performance indicators working along with maintenance, process engineering, PCP, purchasing and tooling departments• Assisted in the warehouse with inventory control, as well as shipping & receiving procedures, as needed• Elaborated management reports on production and team performance, analysing possibilities for continuous improvement

Três Corações, Minas Gerais, Brazil

• Responsible for the implementation of 5S in the production and warehouse sectors, performing Operational training while adapting and standardizing production processes• Participation in the implementation of the OEE (Overall Equipment Effectiveness tool), through Operational Training and creation of a checklist in the SAP system, identifying and reordering processes and sub-processes

Professional Course, Supply Chain Management

General English

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Manufacturing Engineering, (Nfq Level 8)