Marcus Gutierrez Email & Phone Number

Denver, Co, Us

Toronto, Ontario, Ca

Toronto, Ontario, Ca

* Assisted in the migration of applications to Kubernetes* Researched and provided a foundation for continuous delivery into Kubernetes.* Automated several tasks with Python or Github actions that were previously performed manually* Contributed a significant amount of additions and refactoring to the Terraform repository.* Provides assistance to the engineering organization on anything operations related.

London, Gb

* Assisted in helping large profile clients move their infrastructure and applications to cloud providers such as Amazon Web Services (AWS).* Wrote Terraform and Cloudformation code to launch environments and applications in AWS.* Helped develop CI/CD pipelines and workflows with Jenkins to take advantage of fast and easy deployments.* Developed several Python scripts to automate time-consuming migrations* Experience working in a fully remote environment with some travel to client sites.

Austin, Texas, Us

* Provided support to small and large businesses in the healthcare industry with HIPAA Compliant AWS services.* Upgraded and patched Linux and Windows servers in AWS.* Performed various maintenance, encryption, and provisioning tasks while managing several servers at once with tools such as Salt

Austin, Texas, Us

* Provided exceptional advanced technical support from small/medium business to enterprise customers.* Assisted colleagues and provided several knowledge sessions on various technical topics such as Nginx/Apache and configurations unique to the platform.* Contributed several command line and web tools for the support team that aided in troubleshooting, information gathering, and automation.* Developed a lunch/break scheduling tool created as a WordPress plugin and theme that was adopted by the support organization.

Houston, Tx, Us

* Provided support to customers in chats and calls that consisted of troubleshooting websites and cPanel equipped servers.* Promoted to Linux Internal Support and provided advanced technical support to colleagues.* Gained critical hands on experience troubleshooting a large range of web hosting and Linux server related technical issues from diagnosing misbehaving websites to investigating slow servers.