Marcus Hicks Email & Phone Number

Fort Worth, Texas, US

Passionate about driving strategic operational success, I partner with leadership to shape innovative consulting solutions in fundraising and nonprofit management. With expertise in strategic planning, performance tracking, and client engagement, I support a team of talented Consultants that delivers exceptional service helping clients produce positive.

Fort Worth, TX, US

Fort Worth, TX, US

Fort Worth, TX, US

Portland, Maine, US

Develops sales strategies and business development plans that ensure the attainment of sales goals and profitability targets. Identifies sales opportunities and determines viability of entering new markets. Targets areas of organic growth for all service offerings: IT Managed Services, Engineering, Marketing, and Business Strategy. Provides integral.

Chattanooga, TN, US

• Designed and implemented the business development strategies for an organization with $36 million in annual revenue. Led a team of 10 sales representatives. Continuously reviewed customer satisfaction and business.
• Spearheaded the opening of the first regional office, enabling business expansion in Texas.
• Targeted staff productivity and optimized spending on technology investments to support scalability.

Chattanooga, TN, US

• Boosted overall team performance through ongoing performance reviews and mentoring. Focused on strategic planning and business development to support a national company with $50 million in annual revenue. Reported.
• Lead efforts leading to the successful expansion and growth, increasing revenue YOY from $30 to $50 million.
• Developed and restructured support teams that realized 48% revenue growth over three years.
• Drove selection and implementation of three IT solutions: Recruiting, Salesforce, and customized application buildout.

Katy, Texas, US

• Oversaw, guided, and improved activities across Store Support, Store Services, Merchandising, and Sign Library groups with responsibility for $4.5 billion in annual volume. Directly supervised over 150 staff in the.
• Recognized for significant business expansions, growing from 65 to over 200 stores.Decreased overall project spend on new store and renovations by 3% to 5% annually.
• Designed setup, as well as Back of House (BOH), Front of House (FOH), and store layout for new stores.
• Decreased operations spend by implementing new store procedures across the entire chain.
• Collaborated on the execution of new store training, in-store ABU and e-commerce training, and the facilitation of AMU, SDU, and LMS programs.

Katy, Texas, US

• Moved into leadership roles where the focus was on long-term strategic plans for growth and cost efficiency. Developed operating procedures and best practices; defined operational KPIs and set goals to facilitate.
• Drove selection and implementation of organization workforce management tool, Reflexis.
• Activated new methods to run the Sign Library more efficiently while reducing operating expenses by over $250,000 annually.
• Achieved an extra $1 million in savings in 2012 and executed plans to obtain the same goal in 2013.
• Leveraged existing assets and resources to minimize dependencies on corporate merchandising teams at the store level through the creation of a multi-channel strategy.

Katy, Texas, US

Katy, Texas, US

Beaverton, OR, US

Studied Business Administration And Management, General

Six Sigma