Marcus Jenkins Email & Phone Number

Bethesda, Maryland, United States

Bethesda, Maryland, United States

National Harbor, Maryland, United States

• Manage a team of 90 employees as well as sales floor operations, ensuring our team exceeds sales goals.• Exceeded sales goals by 10%, attaining over $1 million store-wide monthly. • Conduct market research and analysis to identify target demographics, market trends, and competitive.landscape, using insights to inform marketing strategies. • Train and develop new hires and current employees on day-to-day operations and business models which contributed to increases in our overall customer service for five consecutive months.• Create and implement effective marketing plans to promote apparel products and boost engagement.

Detroit, Michigan, United States

• Successfully generated over $50,000 in revenue by building relationships with fans and potential clientsresulting in a 25 percent increase in new clients from the previous fiscal year• Conducted research and prospecting to identify new sales leads for sports and entertainment events. • Implemented sales promotion programs for sports and entertainment events.

Winter Garden, Florida, United States

• Achieved revenue generation of over $75,000 through a strategic combination of inbound/ outbound sales calls and emails, including exceeding the targeted goal of 75 outbound calls per day.• Delivered exceptional customer service to HJGT members and incoming customers through communication channels. • Participated in local golf tournaments, assisting directors with logistical setup processes.

Ann Arbor, Michigan, United States

• Provided technical support and assistance to customers with products, troubleshooting common issues.• Stayed knowledgeable about the latest technology trends and advancements in consumer electronics to better assist customers. • Offered exceptional customer service by actively listening to customer concerns and resolving any issues or complaints promptly.

Ypsilanti, Michigan

• Developed compelling advertisements to enhance awareness of university sports teams among the fanbase. • Maintained and updated the email database, ensuring a current and active list of recipients for email campaigns, resulting in a 20% improvement in email open rates and engagement. • Participated in local events to strategically market and promote upcoming sporting events, generating excitement and increasing attendance.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Business Administration - Bba, Business Management/ Marketing

Activities and Societies: Community Service, Ypsilanti Meals on Wheels • Treasurer-Committee Board, NAACP Eastern Michigan University.

High School Diploma, Graduated