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Marcus Fowler is listed as Vita activa at Comfort Inn and Suites, based in Mt. Pocono, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Marcus Fowler.
Marcus Fowler previously worked as General Manager at Comfort Inn And Suites and General Manager at Loge Camps. Marcus Fowler holds B.A. History, Classics And Ancient Mediterranean Studies from Penn State University.
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In mythology, Chaos gives birth to beautiful forms of creation such as the heavens, the gods, humans...even time and music. So if you ever walk by my desk and see dozens of sticky notes scattered about, I'm just creating something beautiful! Trust me!All jokes aside (kind of) I have a deep background in education, research, and writing which I have carried into a career in hospitality that I find enjoyable and engaging. The skillset I have developed over these years provided me the tools to thrive in front desk and management positions for both a franchise hotel and a premiere ski resort. I didn't do it by myself, however. I have been lucky enough to be surrounded by supervisors and staff throughout my career who have been nothing but supportive of me and fostered my growth.I'm excited to continue developing as a colleague and a leader in the hospitality industry. In the process, maybe I can convert a few people to being pro-sticky note.
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Dallas, Texas, Us
- Collaborating with sales and revenue management to exceedd comp set in occupancy, ADR, and REVPAR by implementing effective yield management and advertising strategies.- Has improved Likelihood to Recommend (LTR) rating, Staff Service, and Housekeeping scores to exceed brand average.
North Bend, Wa, Us
- Guided a franchised property through final stages of renovation to achieve brand standards- Lead a high performing team to exceed benchmarks set by company leadership- Averaged an overall NPS of 74, scoring of 9.03/10 from July ‘23 - February ‘24.- Averaged public survey score of 4.5/5 from July ‘23 - February ‘24- Develop and implement marketing strategies with Sales and Marketing team to boost hotel and cafe’s visibility in the community, including event programming and room discounts- Collaborate with Accounting and Finance over monthly forecasting meetings, P&L reviews, and annual budget with a focus on maintaining a fiscally responsible and efficient operation- Coordinate with all departments on annual budget and business plan for owner review- Develop end of month owner packets containing financial reviews, variance reports, and camp narrative for owner review- Step into operations as needed, including housekeeping, food and beverage, and maintenance
Breckenridge, Colorado, Us
- Spearhead front desk and valet operations at boutique hotel in premiere resort location- Staff and train seasonal and full time employees, developing high potential talent - Collaborate with Gravity Haus Staff on special events and membership brand development - Prepare for VIP and group arrivals by briefing staff on special requests, billing, and guest itineraries
- Oversaw daily front desk operations including and monitored staff performance- Collaborated with staff and management to implement effective best practices- Created Standard Operating Procedures (SOPs) for several front desk and software operations
• Front Office Manager- Organize and coordinate the efforts of different departments- Monitor staff performance and practices to foster a positive and productive workplace - Analyze and adjust rates, accounting for season, holidays, events, and occupancy- Formulate and implement sales strategies to boost revenue- Manage 3rd party extranet accounts such as Expedia and Booking.com- Manage corporate accounts, CLC, group blocks, and conference room reservations- Respond to online reviews through Medallia in a timely and professional manner- Helped develop and implement hotel’s COVID Response and Recovery Plan- Cowrote and edited Front Desk Training Manual and ADA Training Guide• Front Desk Agent/Night Auditor - Anticipate the needs of guests to ensure an excellent hospitality experience- Perform all front desk duties such as check-ins, check-outs, reservations, and sales- Respond to exigent guest requests and concerns to maximize customer satisfaction- Run night audit reports, review reports for discrepancies, and balance accounts
- Ensured a strong Amazon presence for small business- Created and modified product listings, including product information and searchability- Monitored sales trends and modified advertising strategies- Wrote education booklets on Egyptian Hieroglyphs, Ancient Egyptian Afterlife, and Cats in Ancient Egypt- Education booklets published on sold in museums such as Denver Museum of Nature and Science, retail stores, and catalogues
COURSES TAUGHT - HUM115: World Mythology (F2F, Online, & Hybrid) - HUM121: Early Civilizations (F2F & Online) - HUM122: Medieval to Modern (F2F) - HUM123: The Modern World (F2F) - ART110: Art Appreciation (F2F)ADDITIONAL TEACHING EXPERIENCE - Writing Center Tutor - Embedded Writing Tutor in Development Writing CoursesPROFESSIONAL DEVELOPMENTPopular Workshops Presented - Storytelling, Research, and Information Literacy - Navigating a C of CRAAP: Redefining the CRAAP Method of Evaluating Sources - Escape the Room: Using a Popular Culture Activity for AssessmentNotable Professional Development Programs Completed - Writing Across the Curriculum - Teaching with Purpose Instructor Academy - Online Instructor Certification - Effective Online and Hybrid Teaching StrategiesCOMMITTEE WORK - Student Learning Committee: Information and Technology Literacy Outcome Mentor - Part-time Faculty Organization: President - Instructional Professional Development Task Force - Multiple Hiring Committees for Staff and FacultyAWARDS & PROFESSIONAL MERITS - 2019 eLCC Learning Technologies Team Award Winner - 2018 eLearning Consortium of Colorado (eLCC) Educator of the Year - 5x Front Range Community College (FRCC) Master Teacher Award Nominee - 2017 FRCC Teaching and Learning with Technology "Victory Lap" Workshop Award Winner - 2017 eLCC Learning Technologies Team Award Nominee
Glenside, Pa, Us
- Collaborated with graduate and undergraduate writers to edit and revise academic writing across the disciplines - Specialized in tutoring English as a Second Language (ESL) students, online tutoring, and tutoring underprepared incoming freshman writers in the Gateway to Success program
University Park, Pa, Us
- Tutored L1 English speakers and ESL students in multi-disciplinary academic writing in genresincluding theses, research papers, creative writing, and lab reports- Prepared and presented tutor-facilitated workshops to college classes.
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Marcus Fowler works for Comfort Inn and Suites.
Marcus Fowler is listed as Vita activa at Comfort Inn and Suites.
Marcus Fowler is based in Mt. Pocono, Pennsylvania, United States while working with Comfort Inn and Suites.
Marcus Fowler has worked for Comfort Inn And Suites, Loge Camps, Gravity Haus, The Grand Lodge Crested Butte, and Comfort Inn & Suites.
You can use AeroLeads to view verified contact signals for Marcus Fowler at Comfort Inn and Suites, including work email, phone, and LinkedIn data when available.
Marcus Fowler holds B.A. History, Classics And Ancient Mediterranean Studies from Penn State University.
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