I'm part of the team that is building applications in Dynamics 365 that help our customers better serve and care for their customers.

• At the request of senior leadership, returned to lead the overall product management organization of 17 people at the time. • Managed eight-figure annual capital expense budget driving product innovation across proprietary and partner-integrated Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and networking products. • The sole product representative on overall divisional leadership team, responsible for the overall product vision, strategic themes, and roadmap.

• Led a team of four strategic business development managers responsible for cultivating and growing our alliances with companies such as Cisco, Microsoft, Adobe, BlueJeans, and others. • Focused on aligning product roadmaps, go-to-market activities between Intrado and these partners. • Represented Intrado at key industry events, presenting at conferences, participating in panel discussions, and briefing press and analysts.

(West rebranded to Intrado in 2019)• Recognized as a Leader in Gartner Unified Communications as a Service (UCaaS) Magic Quadrant for six consecutive years• Delivered a product portfolio that resulted in 28% revenue CAGR from 2015-2018• Expanded product availability from 2 to 17 countries• Created business cases and executive-level recommendations for entering new markets and building new solutions. • Introduced and evangelized agile software development methods. • Researched strategic alternatives to key vendors. • At the request of senior executive leadership, transitioned to West IP to own overall UCaaS product portfolio • Promoted to Senior Director to lead a combined product management and development team responsible for driving our overall product roadmap, building market-driven solutions, and defining compelling value propositions.

(West rebranded as Intrado in 2019)Analyzed and created business cases to determine which new products and markets we should tackle next as part of the West Alerts and Notifications division. Moved to a new role at West at the request of our senior leadership.

(Infogroup rebranded to Data Axle)• Grew new product driven revenue to over $5M• Introduced Pragmatic product management/marketing framework, driving increased accountability and clarity to product management roles• Launched first-ever mobile application at the company, using a combination of internal and external resources in only a few months and within tight budget of $50,000• Led a 10 person product management and design team. • Incubated social media product offerings delivered through strategic alliances. • Developed business case and secured funding for first ever Infogroup mobile app. • Relaunched our RESTful API platform including management services from a strategic partner. • Created overall strategic alliances framework and recruited key business partners with solutions such as display advertising and personalized print campaigns, complementing our strengths and offering our clients new ways to market to their customers. • Launched first company-wide Salesforce Ideas site for crowdsourcing innovative ideas from our employees.

• Launched consumer-oriented Software-as-a-Service portfolio known as Windows Live, designed as on-line complement/extension to Windows itself• Increased windows.com page views by over 5 million in six month period leading up to launch• Co-authored a book on Windows Live• Created the first social media community for Windows consumers on Microsoft websites, enabling our most passionate customers to share their stories and tips with others. • Community content on websites resulted in a significant increase in website traffic and improved SEO. • Developed digital marketing analytics using tools such as Omniture SiteCatalyst and Test & Target to monitor and optimize web placements. • Syndicated community content through other social media channels including Facebook, Twitter, and YouTube. • Managed key agency relationship with Razorfish and overall project budget.• Successfully led a virtual, cross-functional team responsible for launching the first ever combined release of Windows Live Products and Services in November 2007.

• Launched several security products including Internet Security & Acceleration (ISA) Server, Forefront Security for Exchange (acquired from Sybari), and Whale SSL-VPN (acquired from Whale) into the OEM channel. • Managed overall co-marketing budget and drove key co-marketing programs through our OEM partners. • Doubled OEM sales volume from FY05 to FY06.• Owned complete product management and marketing responsibilities for new OEM-only storage product. • Launched new feature pack at Tech-Ed 2004 with support from major OEMs such as Dell and HP. Developed FY05 marketing plans centered on co-marketing with OEMs. • Refined product SKU structure to more effectively compete with open source-based alternatives. Grew unit market share to 53%.

• Initially hired as product manager for commerce services for bCentral (small business portal and on-line services). • Developed e-commerce market requirements for small business customers that were delivered as part of bCentral Commerce Manager. • Owned overall Commerce Manager marketing strategy and budget, including digital marketing, direct mail, tele-sales training, and press/analyst relations. • Led cross-group team to integrate Commerce Manager with FrontPage, changing packaged product as a result.• Promoted to lead product manager, managing a team, and taking on broader responsibility around two other bCentral services (Customer Manager and Finance Manager). • Transitioned Customer Manager to a new team; discontinued Finance Manager after Great Plains acquisition. • Initiated a new business-to-business e-commerce product designed for small and medium businesses called the Microsoft Business Network. • Championed marketing requirements, strategies, and tactics throughout the product lifecycle from early planning through product launch.

• Focused on business-to-business e-commerce and supply chain scenarios. • Sought after as one of a few key spokespeople for Microsoft’s BizTalk Framework and BizTalk Server. • Represented BizTalk at industry events, tradeshows, executive briefings, partner meetings. • Garnered wide-ranging partner support.

• Developed and promoted Microsoft’s value proposition to manufacturing ISVs, end customers, industry analysts, and press. • Managed seven-figure co-marketing budget. • Created Microsoft industry events, presented at industry conferences, supported ISV marketing efforts, drove development of affiliated industry magazine. • Responsible for all website marketing strategy and coordinated all industry-related PR activities. • Part of virtual team of business development and technical evangelism.

• Managed ISV business/marketing relationships for manufacturing, engineering, and supply chain markets. • Recruited ISVs into programs, drove development of ISV case studies and press releases.

I was fortunate to be a member of the Board of Directors for SMC Seattle where I worked with many other local area thought leaders. I specifically worked on helping our group develop quality content and speakers for events.

Managed all aspects of designing and releasing software for the manufacturing and human resources industries. Promoted and evangelized overall product vision, analyzed competitive offerings, cooperatively developed marketing campaigns, established pricing, created strategic partnerships, recruited channel partners, and provided product vision and demonstrations during high-profile prospect visits.