• Collaborate with IT and Business Excellence teams to drive Salesforce enhancements, optimizing system efficiency and functionality. • Serve as a liaison between patients and the appropriate resources, ensuring smooth transitions and access to necessary support. • Communicate innovative ideas and improvements across cross-functional teams to enhance patient experience and operational workflows.

• Helping with the design and development of software• Testing and debugging software to keep it optimised• Writing clean code for the front and back end of the software• Designing user interactions on the web application itself• Creating servers and databases for the back end of the software• Ensuring cross-platform compatibility and optimisation• Testing and maintaining the responsive design of applications• Working with graphic designers to design new features• Developing APIs and RESTful services• Keeping up with technological advances to optimise their software• Communicating effectiveness of emerging technologies to decision makers • Considering security, maintenance, scalability, and more when developing

At Dwell85, I served as a Leasing and Marketing Assistant, where I contributed to the growth and success of the property management team. My responsibilities included providing exceptional customer service to prospective and current residents, conducting property tours, and assisting with the leasing process. I also played a vital role in the development and implementation of marketing strategies to attract and retain tenants.Key Responsibilities:Assisted in the leasing process by conducting property tours, answering inquiries, and providing information on rental rates, availability, and community amenities.Supported prospective and current residents with application procedures, lease agreements, and move-in coordination.Maintained accurate and up-to-date information on available units, lease expirations, and tenant information in the property management software.Collaborated with the marketing team to create and execute marketing campaigns, including digital advertising, social media promotion, and community events.Monitored market trends and competitor activities to provide valuable insights for strategic decision-making.Developed and maintained positive relationships with residents, vendors, and community partners to ensure a high level of customer satisfaction.Coordinated and attended community events to promote Dwell85 and its offerings.Assisted with the creation and distribution of marketing materials, including brochures, flyers, and email campaigns.Ensured compliance with fair housing regulations and company policies.By working as a Leasing and Marketing Assistant at Dwell85, I contributed to the overall success and growth of the property by providing exceptional customer service, driving leasing activities, and supporting marketing initiatives.

• Engineered a robust wireless network infrastructure for a large-scale summer camp, enhancing speed, efficiency, and user security, thereby mitigating the risk of data breaches.• Maintained optimal performance of IT systems by proactively monitoring, diagnosing, and resolving complex technical issues, including computer, network, and audiovisual challenges. • Spearheaded a team of 12 staff members to proficiently manage and engage a cohort of campers aged 8-10 years old. • Upheld a paramount standard of experience and safety for all campers and staff resulting in the highest retention rate among all age groups.