Lead IT Technician for Wing executives, providing IT support and serving as a subject matter expert. Managed IT infrastructure, implemented cybersecurity protocols, supported high-ranking personnel, ensured compliance with regulations, conducted security audits, and enhanced system reliability through new patch management policy.

As a 1D7 in the Air Force, I specialized in system administration and cyber defense. I was responsible for managing and maintaining the infrastructure and systems that supported Air Force and Department of Defense operations. My role included installing, configuring, and troubleshooting hardware and software, managing servers and networks, and ensuring the availability, integrity, and security of critical information systems. I played a key role in implementing cybersecurity protocols, monitoring system performance, and responding to security incidents, ensuring the reliability and security of mission-critical systems. Additionally, I conducted regular security audits, applied patches and updates, and provided technical support and expertise to ensure seamless operations for military personnel.