Countries of Work Experience: Albania 2009 to 2011, LAMP Public Awareness Campaign for IPRO.Kosovo 2010, Public Awareness Campaign for the KCAMalawi 2010-11, Project Manager for Cooperation Agreement between RoS and the Ministry of Lands, Housing, Physical Planning and Surveys of Malawi (MLHPPS). Afghanistan 2011, Mid-Term Review for Harakat – Afghanistan Investment Climate Facility (AICF) (Edinburgh based)Georgia 2004, Presented Institutional Framework at WPLA Conference – Improving Customer Service in the Registers of Scotland.Backstopping support to projects in Croatia and Slovakia. Extensively involved in the development and design of training and workshops relating to Customer Service and Information dissemination to visiting study tours to RoS. These include visits from land administration officials from Albania, Armenia, Bulgaria, China, Croatia, Cambodia, Denmark, Lithuania, Malawi, Russia, Slovakia, Uganda and Ukraine.Specialties: Public Awareness Strategies relating to land and property registration.Project ManagementCustomer Service Management
Listed skills include Team Leadership, Customer Service, Project Management, Customer Service Management, and 22 others.