Marcus Odum Email & Phone Number

With nearly 20 years of experience in SaaS development and delivery, I am a passionate and driven customer success leader who strives to deliver value and satisfaction to our alliance partners and end users. As the Director of Customer Success at EZLynx, a member of the Applied family, I oversee the strategy, execution, and growth of our partner ecosystem, which consists of over 200 agencies and brokers across North America. I leverage my skills in team performance, sales enablement, and presentation to foster strong relationships, drive adoption, and increase revenue. Previously, I was the Director of Retail Products at EZLynx, where I managed the operations and product development. My mission is to empower professionals with innovative and user-friendly solutions that enhance their efficiency, productivity, and profitability. I enjoy collaborating with diverse and talented teams, learning new technologies and best practices, and contributing to the success and growth of the insurance technology sector.

Listed skills include Project Management, Program Management, Process Improvement, Business Analysis, and 10 others.