• Collaborates with management to lead team of servers in a fast-paced, high-volume environment, ensuring exceptional customer service and adherence to company policies.• Facilitated onboarding of new personnel by providing comprehensive training on product knowledge, customer relationship management and point-of-sale systems, leading to improved team performance.• Assists with inventory management by accurately tracking usage and identifying areas for improvement, resulting in decreased waste and a more efficient customer experience.• Consistently exceeds sales targets and maintained a high average per ticket, resulting in recognition as a top performer and inclusion in the company's peer ranking system.• Demonstrated strong communication and interpersonal skills through interactions with customers of various backgrounds, improving overall customer satisfaction and loyalty

Coordinated monthly yard sales and generated daily revenue of $500+ which led to significant monetary contributions to the organization.Helped implement social media and email marketing campaigns to promote fundraising initiatives, leading to growth of campaign participation.Worked closely with the finance department and reviewed budgets to ensure efficient use of resources and adherence to financial guidelines.