Collaborated with a corporate-enterprise development team to maintain and enhance a sophisticated web application suite tailored for student loan applications and savings accounts, complete with user account creation and management, loan servicing, and error remediation. • Contributed to the development and maintenance of an in-house .NET Core web application, designed to streamline the loan application process for leading banking institution and deliver a user-friendly experience to a diverse clientele. • Leveraged C#, JavaScript, Visual Basic, Python, and AWS Lambdas to create highest-quality software, passing every QA measure, legal compliance, and mobile requirements. • Actively participated in 24/7 on-call responsibilities, promptly responding to PagerDuty alerts and system anomalies, and effectively addressing errors while maintaining a comprehensive log of incidents for weekly team analysis. And all this in an Agile, Scrum-based environment effectively employed telecommuting and hybrid techniques to support seamless collaboration within a geographically dispersed team.

Built an industrial-grade application for Federal call-center employees to manage their clients and records. • Custom .NET Core MVC web application empowering call-center employees in managing records from SQL database, is currently in use in Federal Trade Commission. • Utilized Webpack, Bootstrap, and Typescript to create highest-quality software, passing every QA measure and exceeding customer expectations. • Assisted in reconstruction and re-engineering of a identity theft reporting web application to use latest Angular 11 technology while maintaining original function and design.

• Gained experience in security and computer network oriented environment. • Analyzed, evaluated, managed, and offered recommendations for improvement of firewall and antivirus policies with Sophos Antivirus console. • Analyzed malicious code and assisted in explaining attacker’s modus operandi to managers unfamiliar with code and proper mitigation techniques. • Learned and practiced Agile principles and network hardening.

• Successfully multi-tasked to serve several customers at a time while maintainingexcellent service.• Communicated orders from management to co-workers.• Safely and securely handled money.

Multitasked to serve more than several customers at a time while providing pleasant service. Communicated orders from manager to co-workers. Restocked and fully maintained restaurant. Closed and prepared restaurant every night for morning shift.