Marcus Ricondo, Mba Email & Phone Number

Provide direct assistance to the community through the Major and Minor Repair Program, which offers low-to-moderate-income residents home repairs aimed at addressing health, safety or code issues. FY 2023 oversight of $10.9M budget comprised of Community Development Block Grant (CDBG) and HOME Investment Partnerships Program (HOME) and (BOND)funding. Manage a minimum of 60 construction projects per fiscal year with a budget of $130K for rehabilitation and $145K for reconstruction. Oversee the entire home rehab process which includes 1) determining homeowner eligibility; 2) determining housing rehabilitation services to be provided to the homeowner and preparing the Scope of Work approved by the City; 3) obtaining all documentation from homeowner; 4) procuring contractors for rehabilitation work; 5) monitoring rehabilitation work through completion. Efficiently conduct eligibility review for applications to ensure program guidelines and current HUD income limits and policies are fulfilled while showcasing efficient decision-making skills and Excel proficiency. Review title documents identifying legal ownership, judgments, and liens and conducting preliminary title reviews for City Attorney’s Office. Notarize restrictive covenants and legal documents for qualified homeowners. Managed special projects as a liaison, coordinating between division and local non-profit, Mexican American Unity Council (MAUC), to connect over 50 applicants with ownership eligibility issues to MAUC for title remediation, enable applicants to resolve eligibility issues and continue through the housing repair program, displaying skills in communication, time management, and organization. Led and organized monthly orientations for qualified applicants, demonstrating public speaking and PowerPoint proficiency. Responsible for maintaining home rehab files to ensure organization, appropriate signatures collected, and legals agreements filed, recorded, and saved in accordance with COSA policies.

San Antonio, Texas Metropolitan Area

Administered federally mandated emergency financial assistance to stabilize housing insecurities. The Housing Assistance Program (HAP) provides financial assistance to renters experiencing emergency hardships to keep families in their homes. This is based on the Risk Mitigation Fund Policy adopted by City Council in 2019. Started as a processor calculating Area Median Income (AMI) within the same year I was promoted to an approver. Responsibilities consisted of monitoring a team of 40, assigning caseload to staff, and assessing for task completion, accuracy, and efficiency while ensuring all work meets the criteria and guidelines of HUD policies. Demonstrated leadership by conducting new hire orientation, mentoring staff members, and providing constructive feedback, directly strengthening the potential reach of the program. Submitted weekly and monthly production reports to the Department Manager using the program database where I tracked the Federal program budget of $5.25 million comprised of Community Development Block Grant (CDBG) and General Fund (GF). Collaborated with management to continuously monitor federal updates and accurately implement changes in real time and ensure compliance with policies and procedures. Ability to adapt to changing policies in real time including meeting deadlines and working effectively in a fast-paced environment.

Master Of Business Administration - Mba, Human Resources Management And Services

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services