We specialise in helping UK businesses lower the cost of their commercial energy agreements, whether single or multiple site. We understand how time consuming it can be to search the market at renewal time, so our goal is to take the hassle out of energy procurement. The Energy Owl team understand the UK energy market and are proud to have developed relationships with most of the UK's energy suppliers, from the 'Big Six' to a range of smaller independent suppliers. We are committed to providing a straightforward approach, ensuring that the process is simple, transparent and the options are presented to our clients in an impartial way.

My role as Business Account Manager with Northern Gas & Power was centered on achieving long term energy stability for my clients. This included providing account managed services to completing market searches for the best energy renewal rates available.

Implemented processes designed to improve ITC’s market position and broaden the scope of their sales operation. Accomplished through development of their sales team processes to increase volume of opportunities. Generated leads and sales meetings to create an extensive pipeline of validated opportunities. Implemented a company-wide CRM system and devised workflows for the full end to end sales process. Designed coaching structure and introduced email marketing process.

Managed a caseload of unemployed clients and provided advice on overcoming barriers to entering employment, accomplished through the use of a defined caseload model which incorporated local job centre standards. Motivated and inspired clients through the development of structured 1 to 1’s, group learning and job search events. Gained interest from local businesses, external partners and agencies with the goal of maintaining good relationships to facilitate future recruitment. Exceeded strict government KPI targets relating to workload and compliance. Managed safe guarding process.

Responsibility for all revenue and performance targets for the sales team. Presented a varied range of IT support solutions. Account managed existing client base. Generated weekly and monthly performance reports and implemented KPI performance process. Designed and prepared performance management policies for the business. Created new marketing strategy which increased sales performance and company revenue streams.

Selling Sage 50 portfolio of products to a client base of 5000 SME’s. Consistently exceeded all KPI’s and performance measures performing within the top 20% of the department. Created and managed a rolling pipeline of new prospects valued at £250,000 whilst achieving an average monthly revenue of £23,000. Recognised for outstanding contribution to the department revenue targets.

Responsible for all team sales and productivity targets whilst providing clear and consistent leadership and adherence to call centre standards. Certified member of the BT mentor scheme and received accreditation as a BT sales coach. Consistently exceeded all sales and performance targets and recognised as a top performer 4 years in a row. Responsible for team management including daily meetings, training, staff inductions, performance management and disciplinary actions. Designed and implemented new process for the launch of the governments ‘Broadband Britain’ initiative across the UK.