- Member of the Executive Leadership Team guiding OrthoFi to 4x revenue over last 4 years- Participated in M&A of two companies while continuing to drive growth and efficiencies- Partnered with the Vice President of Technology to drive innovation, while also accommodating capacity allowances for foundation and tech debt- Partner with the Chief Marketing Officer and Vice President of Sales to ensure sound go-to-market strategies- Through user-centric design standards, created and supported an industry-leading patient conversion product- Leading insurance and patient account receivable software teams, resulting in industry leading results

- Managing a team of four Product Managers and a Pre-Sales Specialist- Analysis of market and competitive conditions- Responsible for creation and execution of Healthgrades scheduling product vision- Cross functional leadership from conception to launch between engineering, sales, marketing, and support- Drive entire feature delivery lifecycle: research customer/user needs; write user stories; partner with UX to design and prototype; work with engineering to develop, test and deliver a marketable product on time; collaborate with customer facing roles to drive market awareness and customer adoption- Engage with clients and customers for requirements gathering and roadmap briefings- Define and analyze metrics to illustrate the success of the product

- Lead and define product strategy and vision, delivering high impact products- Work closely with other teams in the organization to deliver products- Regularly improve product performance through iterative testing, analysis and iterationsupported by on-going visits to customers and prospects- Create and maintain product roadmap- Coordinate with product analysts around roadmap and backlog- Collaborate with IT and product teams during sprints- Fluidly communicate within all areas of the organization- Work with technical counterparts to define product requirements.- Serve as the internal and external evangelist for the product offering, working closely with sales, business development and key customers

Responsible for Android, iPhone, and iPad app development.Job Duties:- Led the effort to hire and create the in-house app development team- Increased the overall iPhone app rating from 2.7/5 to 4.5/5 stars- Increased shopping app revenue 100% year-over-year- In 9 months led 4 major initiatives to implement an improved checkoutexperience, PayPal, persistent login, and a major redesign- Partnered with Apple to feature the REI shopping app in the launch oftheir new Apple store Shopping category

Responsible for the Sesame Communications SEO and Social product offerings.- Manage the product line life cycle from strategic planning to tactical activities.- Define market requirements for current and future products by conducting market research supported by on-going visits with customers and non-customers.- Work collaboratively with Sales and Marketing to determine potential demand and sales forecasting prior to product development; maintain awareness of market demand and contribute to forecasting efforts through life cycle. - Drive a solution set across development teams (primarily Development/Engineering, Marketing Communications, Member Services, Service Delivery, and Sales) through market requirements, product contract, and positioning and sales specs and scripting.- Define a company-wide go-to-market plan, working with all departments to execute.- Conduct business analysis (such as ROI, break-even analysis, etc.) to determine success metrics.- Analyze potential partner relationships for the product.- Observe the sales process and develop continuous product improvement initiatives.- Collaborate with Marketing to develop the core positioning and messaging for the product.- Create sales training content, including training of sales force at regular sales meetings.

- Management of critical projects, serving as liaison between business stakeholders and development.- Introduced the Product Development team to Agile project management methodologies- Ensured compliance to federal HIPAA regulations of all product offerings- Delivered a responsive web portal for patients of 3000 dental and orthodontic offices using Scrum as project framework- Delivered a project to syndicate post appointment patient reviews to Healthgrades.com under an aggressive deadline, resulting in a new sales pipeline for the company

- Management of the product backlog as well as features and projects of varying sizes, including internal applications and customer-facing site features, using Agile methodologies.- Managed a high profile nbcnews.com and today.com CMS responsive user experience redesign project, which led to an increase of 30% in engagement.- Worked closely with NBC News executive stakeholders to define site strategy and execution Coordination and delivery of projects across nbcnews.com.- Introduced Scrum to NBC News Program Management team.- Management of expectations, balancing stakeholder needs and communication of progress across teams.Strong knowledge of Agile development methodologies. Certified Scrum Product Owner and ScrumMaster. ITIL Service Manager certified.

- Managed CNBC, NBC Sports, TODAY, and MSNBC Cable partnerships.- Successfully managed a number of high profile projects including NBC Sports redesign, Entertainment section migration to today.com, and canonical URL implementation.- Lead Problem Manager for high priority platform problems across all supported sites.

- Set the foundation for an ITIL based process structure for the Operations Team.- Implemented operations change management process leading to reduced downtime.- Implemented problem management structure resulting in 99.99% availability for msnbc, TODAY.com, NBC Sports, and CNBC from 2008 forward.

- Led high performing 24x7x365 tier 1 support team.- Developed team members into valuable contributors to msnbc and assisted with promotion to Tier2 engineering teams.- Successfully managed migration of msn video infrastructure from msnbc to msn.

- Communicated with development staff to alert them of bugs with tools and/or live applications used in the production of site content.- Managed relationships and provided technical support to over 300 partners.- Communication bridge between msnbc technology teams for code release, site, and tool problems.

- Responsible for processing incoming insurance claims.- Organized and effective performance in a high pressure fast paced environment.