Marcus Joseph Email & Phone Number

Austin, Texas, Us

Enabling a team of Customer Success Leads and building our future as we scale exponentially.

Austin, Texas, Us

Leading the customer journey of rolling out and continuously increasing the impact of the One Model people analytics and planning suite on their organization's people decisions, intervention designs and program execution.

Walldorf, Bw, De

Drive a global strategy to promote customer health and adoption of reporting, workforce analytics and workforce planning practices and technologies.

Walldorf, Bw, De

Focused on Strategic and Functional Consulting with Fortune 500 companies, providing pre-implementation, implementation, and post-implementation services--driving functional maturity through business alignment and managing the change required to see data-driven decision-making take off amongst HR and Line leaders. • Consultant Product Lead for Workforce Planning• Specializing in Rollout and Adoption planning • 6-month special assignment to Product Management to help redesign the Strategic Workforce Planning, Operational Workforce Planning, and HR Budgeting applications• Represents Services in multi-year, cross-functional, lifecycle management project involving commercialization, product design and development, customer engagement, and partner engagement.

Walldorf, Bw, De

As a member of the North American leadership team, I am responsible to drive the next generation of Services Practice design and delivery. This spans Services' involvement in Product Design, Marketing, License Sales, Services Sales, Services Delivery, Account Management and Customer Support, both here in North America and globally. I am responsible for the development and engagement of a team of senior consultants, increasing their ability to deliver prescriptive, outcome-centric customer engagements. I am also management sponsor on key sales and delivery engagements, handling any escalations that occur. • Manage a team of 15 senior consultants • Led the development of a new Workforce Planning and Workforce Analytics implementation methodology, reducing costs by 44% and duration by 50%, while dramatically increasing effort spent on customer enablement and rollout preparation • Restructured legacy Custom Reporting to offshore Shared Delivery Center delivery • Participating in the development of a migration path and marketing push targeting the 1100 legacy SAP LMS customers • Global Services representative for Workforce Planning, Workforce Analytics and Reporting

Walldorf, Bw, De

As the North American Practice Manager, I was responsible for growing our Workforce Planning and Workforce Analytics practices, while establishing a Reporting practice. As the global Services representative for Workforce Planning, Workforce Analytics and Reporting, I led the team and global community of practice through the post-acquisition integration into SAP. I continued to maintain a small portfolio of customers and routinely led North American Services Sales pursuits. I was the management sponsor for all of our engagements and managed any escalations that occurred. I also managed our global partnership with the near- and offshore SAP Shared Delivery Center leadership. • Managed a team of eight senior consultants • Led services development for new Operational Headcount Planning application • Led the analysis and redevelopment of the model for Functional Consulting and Project Management for Workforce Planning and Workforce Analytics implementations

South San Francisco, California, Us

As a consultant, I engaged a portfolio of clients in an ongoing dialog focused on increasing their organizational and functional maturity in Workforce Planning, Workforce Analytics and Reporting. Centering around a multi-year strategy and an annual tactical plan, I partnered with executives and functional managers in every aspect of their journey, from just starting their Center of Excellence and creating their first standardized reporting, to selecting KPI's, overhauling Executive Dashboards/Scorecards and training HR Business Partners in the art of telling stories with data, to piloting Strategic Workforce Planning, creating a reporting strategy and performing data analysis. Throughout, I assisted in the development and execution of rollout strategies to drive the adoption of Workforce Planning, Analytics and Reporting technology. • Led or assisted in 10 Strategic Workforce Planning Pilots • Led Int’l FMCG firm in redesign of HR Scorecard metrics and reporting strategy • Analyzed Employee Engagement results, revealing the inverse impact of employee movements vs. managerial movements (instability)

Minneapolis, Mn, Us

Support company growth through: • Workforce Analytics• Workforce Reporting• Compensation Analytics• HRIS Management• HR Process Management

Primary responsibilities involved setting functional strategy, serving as the bridge between the corporate finance function and the field sub-divisions, and working with non-financial leaders on the national and regional levels. Directed and developed three direct reports and seventeen indirect reports.

Responsibilities were to cultivate, develop, and maintain a team of over 300 financial donors sufficient to provide all of the funds necessary for employment.

Primary responsibilities involved supporting the region’s two hundred field staff with direction, problem solving, training, employee relations, and overseeing or performing the financial administration.

Primary responsibilities involved mentoring individual participants, providing group trainings, and managing program activities.

Minneapolis, Mn, Us

Administrate store participation in a consumer loyalty program through account management, billing/receivables, and collections.

Menlo Park, Ca, Us

Performance audit and analysis support of logistics program at Tennant Co.

Ma, Human Resource And Change Leadership

B.S., Accounting