Senior professional with an extensive career in IT management, consulting and delivery, with a proven track record of mandates at the strategic level in IT Services and Solutions Delivery, Process Improvement, Digital Transformation and Systems Modernization :- In-depth knowledge of the financial/insurance sector and its challenges, the last five years in a strategic senior position, in charge of a management team and a hundred employees.- Experience in driving large-scale and complex, cross-functional digital transformation and modernization programs with various stakeholders.- Experience in professional services, acquired through different mandates as Project Manager and Senior Advisor in process improvement and systems modernization. Agile, DevOps, PMP, Macroscope, ITIL and COBIT certifications.- Global, holistic vision, with strong mobilizing leadership.- Excellent communication and interpersonal skills, ability to establish and maintain good relationships at all levels.- Comfortable with uncertainty and change, resilient.- Strong analytical and problem-solving skills.- Perfectly trilingual (spoken and written): English, French, Portuguese. - Bachelor’s degree in computer engineering and master’s degree in business administration.
Listed skills include Itil, It Management, It Service Management, It Strategy, and 46 others.