Marketing-Develop comprehensive marketing strategy-Create and implement marketing campaigns-Determine advertising budgets and scheduling -Develop strategic marketing relationships with other independent businesses. -Set monthly and yearly goals & ensure on time delivery of projects. -Train employees in best practices, new marketing initiatives and customer satisfaction.-Research & analyze demographics, consumer trends & insights to optimize operations.Website & Blog:-Updating product images, pricing and information seasonally-Blogging-S.E.O.-Ensuring reservation system accuracy and accessibility-Manage online P.P.C. campaigns-Develop and grow social media channelsHospitality & Guest Experience-Develop benchmarks for quality assessment-Identify strengths and weakness-Implement strategies to correct deficiencies and enhance competencies-Create system to resolve guest complaints-Analyze current guest experience-Identify strategies to enhance guest experience

Core Responsibilities-Manage Product Catalog and Trip Itineraries-Manage Santiago Adventure’s Photo Bank -Act as Social Media Community Manager-Manage Website Content Monthly Newsletter-Media Relations-Sales Support including trip itinerary and budget development-External Site ManagementDevelop a new rate sheet for Santiago Adventures product offerings-Analyze current rate book structure for strengths and weaknesses-Categorize preferred uses for new rate book both internally and externally-Identify necessary characteristics for new rate structure-Catalog existing tour and property offerings-Design layout for new rate book-Identify necessary components that must be easily updatable to allow long-term flexibility-Design dynamic document taking all project characteristics into accountDevelop Ski Arpa Business Plan for Strategic Business Development-Analyze current operation for strengths and weaknesses-Analyze market potential-Analyze future growth drivers-Analyze competitors-Determine strategies for long term success-Develop feasible financial model worthy of multimillion-dollar investment.-Develop multi-pronged marketing plan-Develop day-to-day operational plan-Identify barriers to success and strategies to minimize their effects-Identify potential partners within Chile and abroad

-Specialized in all facets of event productions. -Concept management from vision to implementation. -Marketing & guest experience management. -Logistics, permitting & site evaluation. -Strategic partner relationship development.-Development of new, unique outdoor events custom tailored to the mountain lifestyle as well as promoting environmental stewardship.

-Responsible for all facets of a successful vacation. -Responsible for providing up to date information about area activities, dining and events, taking guests reservations, meeting monthly sales goals and achieving high conversion rates. -Handled guest check in/out, complaint resolution and daily revenue reconciliation. -Seasonal Position at Keystone Ski Resort.

-Consolidated social media resources, implemented emerging technologies and created a progressive and comprehensive marketing strategy.-Updated marketing materials, created workflows to utilize media in marketing campaigns.-Responsible for documenting backcountry excursions using photography and videography for use in future marketing campaigns. -Responsible for trip readiness in all facets of an excursion, including, preparing snow cats, helping customers fill out release forms, checking beacons for functionality and ensuring that the guests are ready for a successful & memorable trip.

Waiter