Marcus Veal Email & Phone Number

Seattle, Wa, Us

Currently working to scale generative AI features and products to more customers globally.

Seattle, Wa, Us

Global expansion, growth, and localization (launched Alexa in 28 countries and 6 additional languages) Developer platforms and roadmap partnerships (managed Alexa roadmap integrations and partnerships with Music, Video, Consumer Electronics OEM and Vehicle OEM partners) Developed 0-1 products and features from idea to post-launch (e.g. emergency calling / services dispatch via Alexa & Ring products, subscriptions, and out of box experience for new devices) Led operational planning cycles for Alexa's sub divisions, including long range planning, P&L, product roadmaps, resource allocation, and growth strategies.

Seattle, Wa, Us

Developed a global roadmap for updates to Amazon Prime delivery products (including same day, next day, two-day free shipping). Implemented a new framework and operational metrics to assess competitiveness of Amazon's delivery products globally. Owned regular presentation of findings to executive leadership and a roadmap of experiments and product updates, collaborating with in-country product teams to execute. Led delivery experience for Prime Day 2018, implemented operational levers and customer facing features to improve the Prime Day delivery experience for 70MM+ customers.

Richmond, Victoria, Au

REA Group ($928MM revenue FY21) operate property marketing portals akin to Zillow or Realtor.com. I worked on international product expansion and localization, working across businesses in Hong Kong, Singapore, Thailand, Malaysia, Indonesia, and Australia. I developed and managed a roadmap for new country expansion and product upgrades in existing countries, focussed on display ads and search listing products. Prioritized core capabilities (including updated search algorithms and UI refresh using React Native) enabling REA to rapidly scale products into 5 countries and increase audience reach by 40MM+. Delivered product marketing and growth strategies to increase customer adoption and audience engagement specific to each country, collaborating with in-country product, marketing, engineering, and sales teams. REA Group are a subsidiary of NewsCorp.

Worked with clients on projects involving corporate strategy, customer journey mapping, operating model design, organization structure design, cost reduction, and change management, as well as large scale organizational and digital transformations. Owned the delivery of digital projects and products, developed proposals, and managed delivery teams. Collaborated with executive stakeholders, identified consumer and market needs, used data to design products and experiences that drive customer value. Worked with clients in retail, finance, real estate, education, government, automotive, and mining industries.

Worldwide, Oo

Strategy and Operations Consulting Operating Model DesignOrganization DesignCost ReductionChange ManagementBusiness Transformation

Armonk, New York, Ny, Us