Marcus Velez Email & Phone Number

Vancouver, Wa, Us

Vancouver, Wa, Us

Hickory, North Carolina, Us

As a member of Home Networks Global Professional Services unit, I worked with a variety of Cable/ Telco/ Networking technologies and products. Worked to analyze, design, develop, and maintain Conditional Access, Edge, and Video streaming distribution products. I worked closely with product development teams to deploy and operate new product releases. Act as liaison with Multiple Subscriber customers, suppliers, and partners in the US, Canada, Mexico, and Latin America. Work with product management to clarify requirements and review configuration design proposals to meet customer's needs. Contribute to organizational culture, subject areas, process & tools Create work breakdown and estimates for new projects. Review work of peers and provide constructive feedback to improve quality and development of peers. Ensure quality of the system through collaboration with quality assurance engineers to enable thorough system implementation and environment.

Hickory, North Carolina, Us

Hickory, North Carolina, Us

Lead the implementation of Motorola switch digital video solutions systems. Lead the implementations of video streaming and encryption technology. Provide on-site engineering and integration support for Motorola Conditional Access Systems, video headend products and third party video integration solutions. Support Project Management in the design and designated time-line for projects. Troubleshoot, diagnose, and provide solutions for Motorola Mobility customers. Support the on-site installation and upgrade of video headend equipment. Work with Engineering Design, Development and Triage engineers to support resolving potential issues with new integrated features and creating test environments with customer test system. Provide and support for customers, Field Engineers and/or contractors in the US, Canada, Mexico, and Latin America.

Suwanee, Georgia, Us

West Melbourne, Florida, Us

Lead the implementation of Motorola switch digital video solutions systems. Lead the implementations of video streaming and encryption technology. Provide on-site engineering and integration support for Motorola Conditional Access Systems, video headend products and third party video integration solutions. Support Project Management in the design and designated timeline for projects. Troubleshoot, diagnose, and provide solutions for Motorola Mobility customers. Support the on-site installation and upgrade of video headend equipment. Work with Engineering Design, Development and Triage engineers to support resolving potential issues with new integrated features and creating test environments with customer test system. Provide and support for customers, field engineers and/or contractors.

Chicago, Illinois, Us

Lead the implementation of Motorola switch digital video solutions systems. Lead the implementations of video streaming and encryption technology. Provide on-site engineering and integration support for Motorola Conditional Access Systems, video headend products and third party video integration solutions. Support Project Management in the design and designated timeline for projects. Troubleshoot, diagnose, and provide solutions for Motorola Mobility customers. Support the on-site installation and upgrade of video headend equipment. Work with Engineering Design, Development and Triage engineers to support resolving potential issues with new integrated features and creating test environments with customer test system. Provide and support for customers, field engineers and/or contractors.

West Melbourne, Florida, Us

Supported Motorola’s Broadband Communications Sector in the installation, upgrading, training, troubleshooting and repair of Motorola digital/analog headend equipment at MSO’s throughout the nation. I have applied Motorola Digital headend equipment such as IRT’s, MPS’s, OM1000’s, RPD’s, Radd’s, DSR’s, TMX’s, HCT’s, SEM’s, SDM’s, DAC 6000 and a myriad of DCT model types. I have teamed-up to support such projects as various MOS’s DAC upgrades, the Comcast Chicago SEM Integration Project and currently involved the Verizon’ Video Digital Headend Operations Build Project. I have also had experience in building NASRAC mini-headends for Verizon. I have a good working knowledge of Motorola’s Digital Addressable Control System, which is a UNIX based platform.

Stamford, Connecticut, Us

Responsible for monitoring Digital Video transmissions, High Speed Data Internet and Video-On-Demand Video Streaming networks for 28 Hybrid-Fiber-Coaxial headend systems throughout Washington, Oregon, and Northern California. Configured, troubleshoot and replaced Unix-based servers, routers, switches, Satellite transponders, receivers, Cables and multiplexers. Analyze IP network, signal, temperature and power levels patterns to identify potential Problem areas. Logged alarm correlations and appropriate response actions into Remedy ticket reporting system. Communicated with Engineers from various venders such as Motorola, Scientific-Atlantic, Cisco, Sun and Harmonic in the purchases and RMA of equipment. Worked closely with Dispatchers, Field Technicians, other Engineers and telecommunications carriers to resolve or escalate service issues identified via Digital Addressable Controller, HP Open view Power Supply Management Systems, Solarwinds Network Monitoring or Midas Networking Monitor.

Santa Clara, California, Us

Responsible for the Quality Inspection of the installation, calibration, repair and testing of the Intel architecture Servers, Workstations, PCs, motherboards, processors, BIOS, raid controllers, peripherals and software. Provided Hardware support for equipment provisioned in Windows XP, Windows 98 series, Window 2000 Professional Advance Server series, Red Hat Linux, Sun Solaris 8, MacAfee Virus Scan, Norton’s Virus Scan, MS-DOS in a LAN environments. Validated assembly and building of custom-built x86 Intel PC hardware and software configurations. Troubleshoot failures and issues associated with the implementation of new test processors, NICs, motherboards, PCI cards and power supplies. Test the Intel x850 chipsets motherboards for optimal processor, voltage and temperature performance in desktops, workstations, high-end Servers (to include IA64, ISP1100, ISP2150, Saber, Sitka, Hudson, Cal PC, etc.), server systems, video cards, sound cards, network interface cards, raid controller cards and other expansion hardware components.

Us

Responsible for the installation, repair and troubleshooting of all Broadband Television services to include digital Television, telephony and high-speed data Internet services for both residential and small business customers. Installed, tested and repaired, private lines, switches and special services for small business units. Instructed customers in the use of Internet, network and cable modem services. Troubleshoot cable network to board level to include replacing hardware, repair phone cable wiring and communicating with Network Operations Center to insured proper coding. Setup high-speed Internet services on both Mac and IBM compatible PCs. Manipulated TCP/IP setting on Windows 98 series, Windows NT server, SUN 8 and Linux systems for optimal performance in Internet Explorer, Mozilla, or Netscape environments. Operated ladder and gaffs over 30 feet above ground. Utilized signal meter, voltmeter, laptop PCs and digital test equipment to install and troubleshoot. Supported and maintained exterior broadband signal equipment, amplifiers and power supplies in office and field environments.