Primary responsibilities include the protection of life and property by combating, extinguishing and preventing fires. Work involves training for and participating in fire fighting duties, providing emergency care for sick and injured persons and fire prevention activities on assigned shifts. Other duties include routine maintenance of fire apparatus, as well as drilling and training in new fire fighting techniques and practices.

Actively monitor accounts for unusual spending activity.Create and submit fraud claims for further investigation.Utilize complex fraud models to reduce bank losses.Access TSO mainframes and specialized fraud applications.

Work directly with clients and financial advisors to develop online investment profiles and assist with online access100% turnaround for processing time sensitive branch requestsTechnical and Operational troubleshooting for financial advisors and brokerage clients

Create innovative solutions to short term small business financing.Customize card benefits to specific customer needs.Consult with businesses to determine future spending trends.Manage accounts exceeding $25 million.

Functioned as Quality Leader for 22 accounts specialists.Coached individual team member weaknesses for enhanced performance.Provided general information and maintenance to lending accounts.Developed and improved personal benchmarks.

Transported building supplies east of the Mississippi River in excess of $1.5 million.Maintained a 98% on time completion rate for pickups and deliveries through effective time management.Managed and maintained equipment valued at $150,000.

Maintained a high level of customer service by training and developing drivers.Increased vending quality by developing and teaching strict quality controls.Specialized in vending sales and product management.Operated class A, B, and C, vehicles to provide maximum operational efficiency