Passionate about technology and innovation, I am a professional with a solid foundation as a Computer Networks Technologist, specialised in IT Security and Management, both qualifications from the State University of Goiás. With 8+ years of IT experience, I have developed a diverse career path ranging from independent technical support to consultancy in complex information technology systems for large organisations.I possess a broad spectrum of technical skills, particularly in service desk support, focusing on improving operational processes through information technology projects. As a consultant in system implementation by Sulwork, specifically in hospital management, my efforts have led to significant enhancements in operational efficiency, ensuring process reliability and increased satisfaction among end-users. Recently, I have furthered my proficiency in English, expanding my access to a wide range of global innovations and their application in local contexts to boost operational efficiency and security.I strongly believe in the transformative power of technology to reshape organisations, optimise processes, and positively impact lives. I am on the lookout for new challenges and opportunities to contribute to organisations that value digital transformation, technical innovation, and operational excellence. Having recently successfully passed the International ESOL General SELT examination, I am now eligible for Sponsorship Visa, opening new avenues for international career opportunities, seeking a position that allows me to utilise my creative problem-solving.