Communication Manager
Antwerp Area, Belgium
External communication with a strong focus on informing citizens and clients about policy-making and services through print, online communication and social media.Press relationsStrategic design and implementation of change through internal communication: stakeholder management, vision building, design of the decision-making process and leverage of buy-in.Project leader for the implementation of the New Way of Working. Framework building for result oriented leadership, digital… Show more External communication with a strong focus on informing citizens and clients about policy-making and services through print, online communication and social media.Press relationsStrategic design and implementation of change through internal communication: stakeholder management, vision building, design of the decision-making process and leverage of buy-in.Project leader for the implementation of the New Way of Working. Framework building for result oriented leadership, digital administration and time/location independent working. Leading the communication department (team of 4). Leadership styles: situational (support, delegate, coach), self-organizing teams, result focused, network leadership.Online communication: reorientation from organization-centered to customer-oriented websites with strong focus on information architecture, user interfaces, back-office integration and decentralized content management.Digitalization of administration and process redesign. Project preparation, definition of technical and user requirements, leverage of the organization’s awareness and individual buy-in. Show less