Marc Verstraeten Email & Phone Number

United States

- Design and implement solutions that meet the customers' needs.- Influence and advise senior decision makers using evidence-based arguments and customer-centric approaches to differentiate solutions- Co-innovate and co-create with engineering and product groups to drive high-value customer outcomes

Contribute to Microsoft growth by driving Service Business metrics and achieve personal objectivesAccelerate customer transformation by leading with Cloud, Mobile, Big Data and other solutions provided by MicrosoftDeliver value to customer and maintain a high level of customer satisfactionHelp drive Cloud consumption by helping customers' organization transform and be cloud-readyHelp develop and implement governance and operational models for cloud related topics

Miami. Florida

1. Manage the implementation of a Quality Management Program;- Develop the strategy for the implementation of a QM program to support multiple industries, including Healthcare and regulated companies- Lead the team to implement and manage the QMS2. Deliver strategic value to Verizon Terremark to enable growth- Support sales efforts. Present the Quality Systems to customers and how it relates to their requirements- Interface with customers on specific compliance and FDA regulation topics- Subject Matter Expert support for audits and assessments- Provide expertise internally on Governance Risk and Compliance3. Manage Quality Programs- Assess process and quality systems maturity, develop and manage improvement plans- Respond to internal and external assessment reports and findings- Manage remediation efforts

Fort Lauderdale

Responsible for consulting project activities, ranging from data gathering, diagnostics and analysis, and results reporting and communication with clients. Work with clients on the business issues and solutionsSales support and solution architecting.

Responsible for content and quality of all Quint's ITIL related training products- Manage product development projects and product maintenance- Manage new releases- Approve content to ensure accreditation- Advise Quint board on new products

- Guide multiple consulting engagements- Provide ITIL Training- Position consulting engagements and use this to generate downstream business for services- Strongly influence pre-sales bid, proposal and presentations articulating expertise in solutions- Develop and manage relationships with IT executives- Provide direction and inputs to consulting team on planning and execution- Provide leadership and coaching to trainers.

- Implement and manage the corporate PMO.- Direct delivery of product / manage delivery projects

Responsible for assisting accounts and account executives in solving operational problems and client delivery issues. These issues could be technical problems, process management problems or organizational issues. An Operations Specialist has the following high level responsibilities:- Situational analysis, compare against desired end state and provide gap report- Provide short, mid and long term improvement alternatives- Assist account executives in selecting and planning improvement plans- Manage improvement plans and resources to execute plans

Software Systems development - manufacturing automationUNIX Systems administrationProject management of systems development projects