Marc Williams Email and Phone Number
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Marc Williams personal email
At NORTHWELL HEALTHCARE INC, our team's primary mission is to enhance application systems and technology infrastructure, ensuring peak performance for both internal and client-facing applications. With a focus on system optimization and network security, the role involves the deployment of updates, patches, and the implementation of rigorous health checks and trend analyses. Our recent projects have centered on maintaining and monitoring the infrastructure environment, particularly with SolarWinds Orion, and providing critical support in troubleshooting enterprise networks.The dedication to continuous improvement is evident in managing and fortifying network security, as well as in the strategic installation of network equipment, including Cisco routers and Palo Alto Firewalls. The expertise in network administration and technical support, honed over several years, is complemented by certifications such as Cisco Certified Network Associate (CCNA) and CompTIA Security+. These credentials reinforce a commitment to safeguarding the integrity and efficiency of IT operations within the demanding and dynamic landscape of healthcare technology.
Jacobs
View- Website:
- jacobs.com
- Employees:
- 66078
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Network Engineer And Intelligent Traffic SystemsJacobsRoswell, Ga, Us
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Senior System EngineerNorthwell Healthcare Inc May 2023 - Present- Installed, implemented, configured, upgraded, and optimized Northwell application systems, databases, and assigned technologies to support infrastructure for internal and client-facing applications.- Managed and supported the infrastructure environment utilizing SolarWinds Orion, ensuring system stability and performance.- Assisted in troubleshooting enterprise network issues, collaborating with teams to assess and resolve system troubles promptly.- Installed updates, patches, OS upgrades, and anti-virus updates to maintain system security and compliance.- Conducted system health checks, trending analysis, and capacity data gathering to proactively identify and address potential issues.- Triage and resolved operational support level 1-3 issues escalated from the Service Desk, minimizing downtime and ensuring operational continuity.- Developed and maintained comprehensive documentation related to system administration and maintenance procedures.- Collaborated cross-functionally to resolve critical issues causing network disruptions, providing technical expertise and support system-wide. -
Network Engineer /Intelligent Traffic SystemsJacobs May 2019 - May 2023Dallas, Tx, Us- Install wide range of network equipment to include Cisco routers and switches, Palo Alto Firewalls, and various other equipment- Keep network infrastructure up-to-date and secured. - Write and maintain network security policies and monitor compliance.- Identify and recommend needed infrastructure improvements along with server management. - Manage the deployment of system upgrades to include budgeting and project management. - Troubleshoot various network issues affect solutions and collaborate with staff and outside contractors to resolve complex problems.
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It Support SpecialistData Media Associates, Inc. Dec 2016 - May 2019Alpharetta, Georgia, Us-Handle customer technical issues, Level 2 Desktop Support and basic experience with networking equipment and with servers administration.-Responsible for responding to trouble tickets, determining clients' and users' needs and implementing solutions in a timely manner.-Escalating tickets appropriately when needed. Effective communication skill with customers, users, and management regarding ongoing project status, including time frames, problems, plan changes, and solutions.-Provide level-2 technical support to the clients. This would include items such as general troubleshooting, assistance with basic operations and solving problems with outside the box solutions using programming in Python and C# languages.-Helping and following up with various users to help support their needs and routing calls to the appropriate people or escalation path. -
Network TechnicianComcast Cable Aug 2012 - Aug 2013Philadelphia, Pa, Us-Provide technical and operational support in the installation of network, LANs/WANs, and telecommunications equipment and systems.-Test and analyze elements of network facilities (power, communications equipment, software lines, modems, and terminals).-Conduct various surveys such as electronic/electrical, mechanical and environment systems, space and weight, maintainability, and logistic support to determine feasibility of installations.-Activate/deactivate network lines according to established schedules.-Provide technical support to end-users and perform first/second-level troubleshooting.-Provide on-site end-user training on system operations and maintenance.-Maintain overall functionality of networks.-Monitor systems, advise senior staff of network failures or degradation, and assist in arranging for corrective actions plans. -
Police OfficerDekalb County Government Apr 2004 - Mar 2012Us-Patrolled and protected Dekalb County's most challenging neighborhoods for almost 9 years.-Worked with local community leaders to educate residence in crime prevention and observation.-Worked with the community to identify troubled youth and help them get into outreach programs.-Worked as a Field Training Officer training new officers in patrol methods and communityinteraction. -
United States Federal Air MarshalU.S. Department Of Homeland Security Nov 2001 - Jan 2004Washington, Dc, UsEnforce federal laws and regulations aboard U.S. aircraft and within all modes of the U.S. Transportation Domain. Led teams of Federal Air Marshals aboard international and domestic commercial aviation flights.Increased participation on special mission coverage flights and submitted detailed written after action reports for each mission. Participated in special task forces with FBI, U.S. Marshals Service and ATF in order to secure ports of entry to the U.S. from outside threats.
Marc Williams Skills
Marc Williams Education Details
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Syracuse University IvmfComputer And Information Systems Security/Information Assurance -
Kennesaw State UniversityInformation Technology - Assurance And Security
Frequently Asked Questions about Marc Williams
What company does Marc Williams work for?
Marc Williams works for Jacobs
What is Marc Williams's role at the current company?
Marc Williams's current role is Network Engineer and Intelligent Traffic Systems.
What is Marc Williams's email address?
Marc Williams's email address is marcw@dma.us
What schools did Marc Williams attend?
Marc Williams attended Syracuse University Ivmf, Kennesaw State University.
What are some of Marc Williams's interests?
Marc Williams has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.
What skills is Marc Williams known for?
Marc Williams has skills like Security, Physical Security, Troubleshooting, Private Investigations, Policy, Security Management, C# And Visual C# Programming, Javascript, Css, Html5, Sql, Jquery.
Who are Marc Williams's colleagues?
Marc Williams's colleagues are Kate Mckeown, Bsc, Bit, Darío Partida Jr, Pam Falkenberg, Wendy Roberts, Yomi Okuboyejo Amicheme, Sam Butler, Matt Morrissey.
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