Marcy Powers

Marcy Powers Email and Phone Number

Expert Buyer and Customer Service Manager @ Spitz Auto Parts Inc/Quality Brand Products and Spitz Heavy Duty
newark, delaware, united states
Marcy Powers's Location
Irwin, Pennsylvania, United States, United States
Marcy Powers's Contact Details

Marcy Powers personal email

n/a

Marcy Powers phone numbers

About Marcy Powers

Marcy Powers is a Expert Buyer and Customer Service Manager at Spitz Auto Parts Inc/Quality Brand Products and Spitz Heavy Duty. She possess expertise in purchasing, inventory management, supply chain management, sales, negotiation and 21 more skills.

Marcy Powers's Current Company Details
Spitz Auto Parts Inc/Quality Brand Products and Spitz Heavy Duty

Spitz Auto Parts Inc/Quality Brand Products And Spitz Heavy Duty

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Expert Buyer and Customer Service Manager
newark, delaware, united states
Employees:
5
Marcy Powers Work Experience Details
  • Spitz Auto Parts Inc/Quality Brand Products And Spitz Heavy Duty
    Buyer And Customer Service Manager
    Spitz Auto Parts Inc/Quality Brand Products And Spitz Heavy Duty 2000 - Present
    Irwin, Pa 15642
    Responsibilities: - Supervise a staff of customer service professionals, assisting clients and vendors. - Request and evaluate quotes and proposals - Research and reconciliation of claims and deductions - Manage all aspects of customer service including interviewing, hiring, and staffing all positions - Process, confirm, and track orders throughout the shipping process - Coordinate returns for over stock inventory- Negotiate contracts with vendors and freight companies - Approve invoices for payment- Employee training and development - Dispatch coordinator for daily local deliveries Accomplishments:- Developed, built, and manage a new company division “Spitz Heavy Duty”, expanding business and revenue by 50% - Successfully manage a high performing team of 4 customer service representatives, creating a positive experience for clients and a productive internal work environment - Expanded customer services team to adequately support the needs of the growing company
  • Spitz Auto Parts/Quality Brand Products And Spitz Heavy Duty
    Customer Service Representative
    Spitz Auto Parts/Quality Brand Products And Spitz Heavy Duty 1993 - 2000
    Irwin, Pa 15642
    Responsibilities: - Daily client call management and problem solving - Outgoing order processing and fulfillment - Warranty claims inspection and validation Accomplishments: - Implemented customer satisfaction survey to measure client satisfaction and identify areas of improvement - Created process for managing and tracking warranty claim allowing for quicker resolution for clients
  • Robert L. Rapa D.M.D
    Office Manager
    Robert L. Rapa D.M.D 1992 - 1993
    Irwin, Pa 15642
    Responsibilities: - Maintained billing records, processed payments, and reconciled books - Scheduled appointments for new and existing patients; setup accounts and created records for new patients - Worked with insurance companies to expedite patient claims Accomplishments: - Implemented client management system for filing and tracking patient information - Efficiently ran front office operations leading to improved customer service
  • The Finish Line
    Sales Associate
    The Finish Line 1990 - 1993
    Greensburg, Pa 15601
    Responsibilities: - Sales associate and customer service representative - Marketing leader and in store coordinator - Prepared visual seasonal displays Accomplishments: - Met and exceeded monthly sales and services goals; among the top 2% - Helped develop and implement employee and inventory theft prevention system.

Marcy Powers Skills

Purchasing Inventory Management Supply Chain Management Sales Negotiation Customer Service Continuous Improvement Management Retail Forecasting Procurement Manufacturing Sales Management Product Development Operations Management Lean Manufacturing Supply Management Strategic Sourcing Logistics Management Pricing Strategy Business Process Improvement Supply Chain Logistics Pricing Inventory Control Process Improvement

Marcy Powers Education Details

Frequently Asked Questions about Marcy Powers

What company does Marcy Powers work for?

Marcy Powers works for Spitz Auto Parts Inc/quality Brand Products And Spitz Heavy Duty

What is Marcy Powers's role at the current company?

Marcy Powers's current role is Expert Buyer and Customer Service Manager.

What is Marcy Powers's email address?

Marcy Powers's email address is ma****@****and.com

What is Marcy Powers's direct phone number?

Marcy Powers's direct phone number is (770) 381*****

What schools did Marcy Powers attend?

Marcy Powers attended Seton Hill University.

What are some of Marcy Powers's interests?

Marcy Powers has interest in Children.

What skills is Marcy Powers known for?

Marcy Powers has skills like Purchasing, Inventory Management, Supply Chain Management, Sales, Negotiation, Customer Service, Continuous Improvement, Management, Retail, Forecasting, Procurement, Manufacturing.

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