- Own client strategy and growth of existing client accounts- Lead creation of production estimates and custom proposals for new business- Manage and lead cross-functional teams (production, engineering, operations) to scope, develop and deliver custom video streaming solutions based on client and or project needs.- Manage and ensure the success of Worktank's technical account, project managers and producers- Manage client profitability, revenue goals, and team utilization- Support and participate in new business development- Support the company's go-to-market activities- Solid understanding of webcast/virtual event and video production life cycles, as well as onsite logistics in regards to content capture and streaming.- Clients include: Microsoft, Aligntech, Deloitte, CalPERS, Fluke, AT&T, Mondelēz International, Kraft Foods Group, Tektronix, Fluke and VMware.

- Led and managed a team of 12 full-time webcast producers and a large database of video freelancers- Interface with Director of Business Development; attend new client intake meetings as needed as a video consultant - Responsible for team resourcing and load balancing; recruiting, interviewing and hiring - Composed an average of 108 client estimates and subsequent statements of work per year- Collaborate with Operations and the Development team to build and maintain a production workflow engine- Served as a project manager for larger, cannot-fail projects- Point of escalation for customer issues or DSAT- Managed interaction and the resourcing of third-party vendors- Provided quality assurance for all virtual events- Drive client customer service, satisfaction, and retention- Participate in Worktank's Executive Team for company planning and stragegy

Produced hundreds of Microsoft video projects including live, in-studio events, on location production and transmission as well as traveled internationally capturing Microsoft customer video case studies.Specialized in line producing multi-camera productions for either live or on demand events. Also enjoyed travelling around the country with a field crew to collect Microsoft customer testimonials for sales and marketing use.

· Serve as the initial point of contact for all new video production requests within Microsoft· Responsible for managing and scheduling all production crew and facility resources· Developed a video footage logging and archival workflow· Maintain relationships with production vendors and freelancers· Production billing

· Executive assistant to television Production and Operations mangers.· Responsible for all news and local programming crew resourcing and schedules.· Managed satellite transmission communications: local contact for ABC National production requests.· Managed Speaker’s Bureau for all KOMO TV personalities; received and defined community requests, assigned an appropriate speaker and was responsible for community follow-up after the event.· Liaison between TV Sales and Commercial Production staff.