Train new team members on daily reporting processes, including SOPs, report setups, and best practices.Generate and analyze daily reports to track disrupted items, freight floor utilization, and aging orders, resolving issues as needed.Identify supply chain trends through reporting and recommend actionable solutions.Monitor inventory levels to improve ship dates for stocked-out orders and balance inventory across branches.Maintain knowledge of 700,000+ products to offer efficient solutions to customer needs.Enhance customer outcomes by addressing part disruptions and providing stock alternatives.Perform root cause analysis to recover from errors, coordinating corrective actions across departments like purchasing, finance, and shipping.Support customer acquisition with accounts and management teams.Guide high-risk transactions through risk assessment and mitigation, ensuring clear communication with customers and internal stakeholders.Present process improvement opportunities within the International Sales Organization to management for approval and implementation.Oversee imports by coordinating clearance instructions with logistics brokers until delivery.Foster innovation by managing customer portal relationships and streamlining access to services.Navigate business requirements in 190 countries, addressing diverse customer needs.Arrange international freight pickup with logistics agents and freight forwarders.Request and evaluate air and ocean freight quotes, providing customers with weight, dimension, and cost estimates for informed decision-making.Communicate specialized packaging requirements to minimize transit damage and ensure compliance with international standards.Expedite delayed orders by engaging suppliers and addressing manufacturing disruptions, identifying alternate sources when necessary.Develop strategies to mitigate supply chain disruptions and share them with Sales managers for team-wide implementation.

Stay updated on industry trends, best practices, and emerging technologies related to process improvement.Proactively identify and suggest innovative solutions to enhance operational efficiency and effectiveness.Foster a culture of continuous improvement by engaging stakeholders and promoting a process-driven mindset.