• Fostered robust partnerships with senior executives, country HR counterparts, and Hiring Managers to effectively deliver on goals and drive desired outcomes.• Revamped Xerox Financial Services by transitioning from matrix model to growth-focused framework, optimized staffing, and exceeded sales targets across US, Canada, and EMEA markets within two years, with minimal turnover.• Provided guidance, coaching, and facilitated discussions with senior management on compensation planning, encompassing merit increases, management bonus awards, and long-term incentive strategies, for 20+ managers throughout annual performance review and talent management cycles, ensuring strategic talent planning for future organizational needs and alignment with organizational goals and employee performance.• Facilitated strategic business pivot to collaborate with third-party partner and divest portion of company, overseeing seamless transition of key departments and employees to ensure business continuity and minimal disruption. • Oversaw transition of US Sales team and directed smooth transition of back-office support teams, with all 42 employees accepting employment and meeting required service level agreements (SLAs).• Managed 15-17 reports comprised of local HR and Payroll leads representing Latin American countries within the business unit.

Partnered with 12+ business leaders to design, implement, and enforce programs focusing on Human Resources to achieve organizational goals. Spearheaded strategic partnerships to drive organizational growth and innovation.• Implemented transformative initiatives to enhance employee management, workforce planning, and employee development.• Developed comprehensive employment and labor relations strategies to optimize organizational effectiveness.• Oversaw and directed multi-state HR and IT teams, comprising 3+ HR Specialists, Payroll Administrators, and Recruiters, as well as 5+ IT managers and Help Desk Leads.• Revamped IT department's operations, reducing excessive downtime and addressing budget challenges by implementing structured goal-setting frameworks and expectation guidelines for internal users.

Partnered with senior management to effectively utilize and manage human capital of organization. Acted as primary liaison to management, offering expert HR guidance, counsel, and bid management support, fostering trust and credibility as valued business advisor.• Proactively gathered insights on organizational dynamics, soliciting feedback through formal and informal channels, and adeptly addressed issues in constructive manner to drive meaningful improvements.• Championed new ideas and initiatives that fostered and promoted creativity, innovation, and risk-taking within organization.• Facilitated development, deployment, and presentation for national management training program utilizing DiSC, which aimed to foster growth and development of 100+ Line Managers.

Functioned as Thought Leader and Business Advisor on HR matters with responsibility for leading and managing HR multi-site team composed of 3+ HR Specialists, Payroll Specialists, and Recruiters. Oversaw multiple third-party vendors for outsourced HR activities, ensuring seamless integration and optimal service delivery.• Managed HR budget effectively, ensuring cost efficiency and alignment with organizational goals.• Enhanced people management skills of 40+ Line Managers, optimizing workforce productivity and performance.• Collaborated with President and CFO in annual business planning, providing strategic input on compensation and overall budget allocation.