Marcy Rich, Pmp, Itil, Cal, Devops Email & Phone Number

Vice President and Resource Director for Software Solutions • Led and managed operations and performance for the company’s software practice of more than 2,700 employees in 90+ locations supporting more than 170 contracts across multiple federal agencies.• Implemented workforce management, optimization, transformation, and strategy. • Transformed the college recruiting process to integrate “hackathons” to recruit high-potential job candidates with in-demand skills, such as Agile, DevOps, and Micro Services • Developed and implemented a high-quality training program to enhance capabilities and transform the workforce. • Led the workforce development team—improving employee engagement, recruiting, redeployment and retention—resulting in headcount growth of more than 150 employees year-to-date Accomplishments: Created a high-performing software organization aligning industry needs with innovative strategies in career development, university partnerships, and recruiting. This led to profits that exceeded SAIC’s goals in FY19, improved voluntary turnover, and positioned SAIC’s software organization for continued growth. Vice President, Service Line DirectorManaged and led the stewardship of more than 25 service line team leads and 450 geographically dispersed software engineering employees supporting customers for multiple Federal Agencies. • Coordinated with business development organizations to identify and capture opportunities and allocated personnel to form effective teams supporting related activities • Contributed to market strategy development for software practice • Managed the line organization to include all aspects of the business. • Conceptualized and executed a strategy to develop DevOps capabilities, including Agile and Scaled Agile Framework (SAFe), leading to more than 200 new employee certifications

• Managed five IRS /Total Information Processing Support Services (TIPSS) software-related projects using Project Management Institute and CMMI Maturity Level 3 best practices to supplement the IRS Enterprise Lifecycle processes and procedures serving as primary interface with IRS management.• Directed a 50-person workforce from multiple companies, and provided leadership and guidance to project managers responsible for daily operations Accomplishments: Programs exceeded SAIC’s time-sold, revenue, and profit goals; met service level agreements (SLA). Implemented best practices to manage risk, communications, management, and schedule to maximize resource effectiveness and to enhance operations.

• Lead and manage operations and performance for the company’s software practice of more than 2,300 employees in 90+ locations supporting more than 170 contracts across multiple federal agencies.• Implement workforce management, optimization, transformation, and strategy. • Transformed the college recruiting process to integrate “hackathons” to recruit high-potential job candidates with in-demand skills, such as Agile, DevOps, and Micro Services • Developed and implemented a high-quality training program to enhance capabilities and transform the workforce. • Lead the workforce development team—improving employee engagement, recruiting, redeployment and retention—resulting in headcount growth of more than 150 employeesImplement workforce management, optimization, transformation, and strategy. • Transformed the college recruiting process to integrate “hackathons” to recruit high-potential job candidates with in-demand skills, such as Agile, DevOps, and Micro Services • Developed and implemented a high-quality training program to enhance capabilities and transform the workforce.

Managed a $330 million fixed-price contract and a 45-member team to deliver wide area network (WAN) products and services to the Department of Veterans Affairs.

Managed the service activities, including the development of strategies for service deployment, installations, logistics, financial reporting, and control for the implementation of a worldwide Department of Defense Composite Health Care System (CHCS) Program.

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba