Community Readiness Representative for Army Community Services (JBLE).

Coordinator for Mayor’s Book Club, an early literacy program that was an integral part of Hampton being awarded the 2014 All-America City Award. Skills include volunteer recruitment and scheduling, budget management, purchasing, writing newsletters, website maintenance, and working with schools and community members from all walks of life.

Provided excellent customer service/help desk support to clients by identifying, trouble-shooting, documenting, and resolving problems with justice management software application to clients across North America. Developed training materials, train new and established clients on products and peripheral products, including report writing tools and accounting assistants. Skilled in establishing and maintaining relationships with clients of various ages and backgrounds including judges, clerks of court, and Information Technology professionals.