Marcy Piasecki Email and Phone Number

Assist job seekers at VetJobs and Military Spouse Jobs with career navigation services including:• Assessment of skills and identification of careers that meet those skills• Resume assistance and LinkedIn profile optimization• Interview preparation• Identification of training opportunities that support professional development• Connect candidates with open positions on the VetJobs Recruiter Connect Job Board**Proud to be a Career Specialist Hiring Our Heroes DOD MSCAP Fellow from April 2024-July 2024**

Empower clients to uncover career possibilities and direction through strengths-based coaching.• Assist career changers through assessments to clarify strengths and identify skills and values for employment.• Provide partnership, accountability, and support as clients progress towards achieving professional goals.• Connect clients with resources that target personal and professional development.• Present clients with questions deepening self-awareness, purpose, and long-term goals.

Provided program support, administrative support, and oversaw training center events schedule.• Managed overall facility expense budget of approx. $26,000 and responsible for $22,000 worth of building improvement projects from scope through completion.• Directed maintenance schedules; identified facility improvement areas, generated improvement strategies, gathered feedback, and communicated with internal and external stakeholders.• Collaborated with Service Dog, Facility Dog, and Therapy Dog program managers to identify requirements and provide administrative support.• Managed first aid and CPR and AED records and supplies; coordinated safety training for 12 staff and volunteers.

Processed client requests for information and appointments and provided recommendations on services for their pets.• Responded to a high flow of clients and demonstrated exceptional customer service and strong communication skills.• Resolved conflicts and handled challenging situations to ensure client satisfaction.• Triaged client activity by reviewing routine and emergency cases alerting medical staff accordingly. Managed competing priorities with confidence and grace.• Maintained accurate patient and privacy records in Avimark with the highest regard for confidentiality.

Partnered with job seekers to identify professional goals and strategize career moves as they navigated career transitions.• Conducted needs assessments, identified skills required for desired employment, and connected clients with tools and resources to develop targeted skills.• Created action plans and job search strategies, and customized resumes using client-provided information.• Provided 1:1 guidance via in-person, video, and phone sessions. Maintained support communication via email.• Conducted interview preparation and mock interviews to strengthen articulation of client’s unique value to potential employers.

Connected service members, veterans, and military spouses with local resources and opportunities in Virginia. Cultivated and maintained relationships with donors and corporate sponsors. Coordinated and supported special events and fundraisers.• Organized internal team projects including goal-setting, activity assignments, and project monitoring to drive change.• Provided Executive and Administrative Support to CEO including activity follow-up and team event coordination. • Managed events team of 50+ volunteers for military family special events and donor fundraising campaigns.• Facilitated and distributed bi-monthly external communication newsletters to 8100+ stakeholders to create public awareness of program and services provided.• Created and launched USOHRCV Canine Comfort Crew volunteer therapy dog program.

Led a team of 10 employees towards a common vision, created and managed business operating plans, performed Human Resources duties, executed marketing strategies, and oversaw daily activities.• Provided team leadership for a dog training and pet care business resulting in the effective implementation of operational protocols while continuously delivering exceptional client satisfaction to over 300 client families.• Conducted and analyzed market research and gathered regular feedback in an effort to develop marketing strategies for print and grassroots campaigns and presentations.• Managed financial strategy and budget including preparing expense and budget reconciliation reports.• Initiated and maintained community outreach partnerships with animal welfare organizations and pet service providers.• Followed dog training curriculums while leading group dog training classes and instructing private in-home lessons.

• Led IT business improvement and cost control projects using PMI methodologies and Continuous Improvement tools such as process mapping and root cause analysis.• Managed Electronics’ Global Supply Chain Scorecard key performance indicators • Created and coordinated end-user communications and training for SAP releases and project metrics data

• Provided troubleshooting and operational break/fix support of SAP Demand Planning applications• Developed facilitation skills in various Continuous Improvement (CI) tools• Assisted with standardization of IT infrastructure and processes, including CI events• Recruited interns for IT Career Development Program at Pennsylvania State University• Developed and delivered IT new hire training curriculum• Planned and executed APCI’s first company-wide IT Security Fair for 1000+ employees• Analyzed and revised APCI’s Standard Practices to comply with ISO 17799• Improved and maintained APCI’s disaster recovery and business continuity plans