Mardy Blackburn Email & Phone Number

Edmonton, Ab, Ca

Stony Plain, Alberta, Canada

Montreal, Quebec, Canada

∙Achieved a 4.9/5 star customer satisfaction score by promptly resolving customer inquiries via chat, email, and phone, preserving brand reputation and fostering customer loyalty.∙Collaborated with cross-functional teams including shipping couriers, warehouse staff, and marketing teams to ensure seamless customer experiences.∙Processed warranty claims, returns, and price matches, demonstrating attention to detail and adherence to company policies.∙Actively participated in seminars to enhance product knowledge and provide tailored recommendations to customers.

Aranjuez, Community Of Madrid, Spain

∙Facilitated English language learning for students aged 9-12, fostering a supportive and engaging learning environment.∙Coordinated with school administration and faculty to promote bilingual education and enhance the institution's reputation.∙Conducted examinations to assess student progress and provided personalized feedback to optimize learning outcomes.

Lethbridge, Alberta, Canada

∙Represented the Faculty of Arts and Science department, engaging with alumni and stakeholders to drive fundraising initiatives.∙Demonstrated persuasive communication skills through cold-calling, achieving a 30% success rate in securing gifts from prospects.∙Cultivated positive relationships with former students and staff, contributing to the university's alumni engagement efforts.

Lethbridge, Alberta, Canada

∙Collaborated closely with the Economic Development Officer to identify lucrative opportunities for public investment and municipal expansion.∙Conducted in-depth market research and analysis to assess potential growth areas, focusing on commercial-industrial land development.∙Produced a comprehensive investigative report outlining strategic growth initiatives aimed at attracting new businesses and fostering economic development.∙Presented findings and actionable recommendations to Lethbridge County Mayor and Council, effectively communicating the value propositions to key stakeholders.

Colchester, England, United Kingdom

∙Manage and update files of prospects and donors of the University via CRM software.∙Planning and preparation for events exclusive to Essex Alumni.∙Administrative tasks (e.g. mail merges, invitations and thank-you letters, printing, and mail-outs of ID cards).∙Conducted and presented research for website re-design.

Stony Plain, Alberta, Canada

∙Coordinated special events and volunteer opportunities for youth and their integration into the local community.∙Provided support for at-risk youth and youth living with both mental and physical disabilities.∙Administered tasks and supervised youth sentenced to complete community service.∙Received Alberta’s Mental Health First Aid Certificate.

Alberta, Canada

∙Collaborated with the Subdivision / Development Appeal Board (SDAB) Clerk, assisting with administrative support and clerical duties.∙Booked calendar invitations for council meetings and SDAB hearings∙Assisted with meeting room set-up and camera operation.∙Policy/bylaw revision, formatting, and proofreading.∙Managed County insurance policies for equipment, fleet, and facilities.

Bachelor Of Arts - Ba, City/Urban, Community And Regional Planning

Urban and Regional Studies (URS) delves into the physical, social, economic and political factors that shape our cities. It looks.

Year Abroad

French