Marea Brook Email & Phone Number

Brisbane City, Queensland, Australia

Taranaki, Wanganui & Manawatu, New Zealand

City Care Ltd has many branches in New Zealand & is based in Christchurch. The company wasfounded by the Christchurch City Council & focuses on a variety of maintenance contractsthroughout New Zealand.I was Contract Administrator at the New Plymouth branch for the Three Waters MaintenanceContract; water, storm water & waste water. This incorporated reactive, planned and project work: Closely liaising with New Plymouth District Council team leaders to service the contract Submitting & reconciling the operations monthly claim to the Council; on average$450,000 per month Creating jobs as they come in to the system & issuing work to staff – monitorKPI/timeframes Implementing new systems to streamline the claiming & invoicing process Training co-ordination for new staff & booking refresher programs as needed, updatingTraining records & issuing certificates Accurately entering data for asset maintenance; start, restored service, completion &checking for the corresponding forms & photos to support the claim. Learning & co-ordinating the new Council asset maintenance program Tech1, soon to beEContractor, with the City Care Ltd asset / work program CAM; Customer AssetManagement. Sounds confusing but basically two live internet database systems thatneed to have matching information to be able to claim for the work completed. Private works invoicing & customer service. Reference contacts;o Matt Richardson, Branch Manager – matt.richardson@citycare.co.nzo Azoora Ali, City Care Accountant for our division – azoora@gmail.

Taranaki, Wanganui & Manawatu, New Zealand

POSITION – Contract Manager/AdministrationTricky Tree Specialist Ltd is an Arboriculture business that also provides Traffic Managementservices. Co-coordinating the grounds maintenance & tree work for the New Plymouth District Council& PowerCo; reactive & planned works Checking, pricing & processing written quotes into the database & formatting into TrickyTree Specialist style ready to send to clients. Answering phones, booking quote appointments & general customer service/complaints. Creating invoices, entering payables & other financial administration if required. Changing, re-pricing quotes as per changes requested from customers & scheduling workwhen the quote is accepted. Co-coordinating work for the week & working with management to decide on staff allocationto next days work, entering/allocating equipment needed for individual jobs & producingthe job sheets & paperwork for the next days crews Developing/formatting a Traffic Management Plans book for Generic Traffic Managementplans for Council approval. Co-coordinating, entering & monitoring equipment maintenance & repairs. Tricky Trees hasan extensive range of vehicles, trucks, brush chippers, chainsaws, hedge trimmers etc. Entering Unit Standard achievements into training records & organizing staff for theirtraining days.

Sciences

Activities and Societies: Tennis team, Netball team, Swimming Team and Ball Games Team. Physics, Chemistry, Maths A & B, Geology, English.

Front Line Management, Business Administration And Management, General, Level 5

Frontline Management incorporating many aspects of business including Health & Safety, Marketing, Financial Management & supporting staff.