Mary Bateman Email & Phone Number

Dartmouth, Nova Scotia, Canada

Co-lead integrator of Information Management into common source database conversion (S1000D-specification) for interactive electronic technical publications.Provides leadership and direction to the publication team, cultivating a positive culture and change-mindset in alignment with JD Irving's business models and competencies.Task lead, coordinator and liaison in various projects under the In-Service Support contract. Manages first-level employee relations issues and concerns. Coach and mentor for personal and development goals. Develops and strategizes individual strengths to compatible skillsets and projects.Proposal manager for major bids pursued by Fleetway, implementing engagement and unique branding to company image. Coordinates Business Development team for collaboration in high-stakes contracts.Scrum Master/Delivery Lead in Agile workflow.NATO security clearance.

Dartmouth, Nova Scotia, Canada

• Formats, edits, and customizes technical publications (Engineering/Shipbuilding) to conform to client specification and tight deadlines.• Customizes publications to merge complex technical data with boilerplate templates in accordance with applicable style manuals and guidelines.• Trains incoming formatters on a wide range of Document Control activities.• Collaborates with Marine Technical Services to resolve content clarity, and Configuration Management to distribute files in a consistent and complying process.• Subject Matter Advisor and Archivist in the archival and formatting process of Captain's Ship's Books. • Troubleshoots, enhances, and performs Quality Control measures to ensure publications exceed client expectations and technical compliance.• Expert user of Microsoft Office Suite (with advanced knowledge of Word), Corel Draw and Interleaf (Broadvision - Quicksilver).

Halifax, Nova Scotia, Canada

• Cross-trained in multiple departments to minimize errors and maximise efficiency within thefinancial processing sphere of Atlantic Canada, by promoting a client-first approach throughthe emphasis of organization, flexibility, and effective workflow streaming.• Image Lift Operator: Operates I-Tran instrumentation for high-speed image capture andpower encoding of envelopes, cheques and payments received for ATM Processing.• Balance / Rescan Clerk: Guarantees accuracy of data documentation by proofing imagingerrors, pre-screening / post-screening, and balancing amounts through investigation andcorrection.• Mail Distribution Clerk: Receives, sorts, and dispatches materials while ensuring securityprotocols are met and all VCS statistics are recorded, in a physically demanding andtime-sensitive area.

Halifax, Nova Scotia, Canada

• Portfolio available upon request.• Coordinated, interviewed, transcribed and presented Dalhousie-related stories under a tightdeadline.• Excelled in working under pressure, heavily reliant on own initiative and an aptitude forcommunication to draw out stories from interviewees in a fair and respectful manner.

St John’S, Newfoundland And Labrador, Canada

• Recruited, registered and scheduled potential and current donors for apheresis and wholeblood appointments, in order to meet essential demands while maintaining courteous andcaring conduct.• Advised and directed inquiries and concerns from the general public.• Travelled and prepared mobile blood bank donation events across Newfoundland.• Provided excellent communication, service, confidentiality, empathy and assurance.

Edmonton, Alberta, Canada

• Key player to the Semi-Monthly Pay Project team in Human Resources, an initiative toreplace the monthly pay process.• Initiated creative and diverse research approaches to this project by examining current andexternal strategies of payroll processes and the methods by which the team communicatedthis information to the impacted staff and faculty.• Content editor and author for the project website.• Gathered sensitive payroll data and recorded it via the PeopleSoft database.

Edmonton, Alberta, Canada

• Delivered reliable service and client care while booking and preparing showings for Schmidtlistings.• Liaison between agents and clients, as well as actively recruiting potential clients.• Administrative duties such as diarizing sensitive information, removing listings from variouspostings, pulling land titles, editing website content, etc.• Commanded an extensive knowledge of MLS.

Edmonton, Alberta, Canada

• Delivered quality service and salesmanship to customers.• Responsible for payroll entries; Key carrier.• Balanced and deposited nightly cash floats.• Received shipments and organized store-to-store transfers.