Maree Muscara Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Developed and implemented strategic plans aimed at enhancing overall store performance, aligning with broader organisational goals. Additionally, oversaw the execution of key initiatives to drive growth, optimise operational efficiency, and elevate the customer experience. In leading a diverse team, utilised effective recruitment, training, and performance management strategies. Furthermore, analysed financial reports and key performance indicators to identify trends and opportunities for… Show more Developed and implemented strategic plans aimed at enhancing overall store performance, aligning with broader organisational goals. Additionally, oversaw the execution of key initiatives to drive growth, optimise operational efficiency, and elevate the customer experience. In leading a diverse team, utilised effective recruitment, training, and performance management strategies. Furthermore, analysed financial reports and key performance indicators to identify trends and opportunities for improvement. In response to unforeseen challenges and crises, demonstrated resilience and adaptability, and implemented proactive measures to mitigate potential risks and address issues promptly, minimising disruptions to store operations. Show less

Melbourne, Victoria, Australia

Engaged in cross-functional collaboration with various departments, encompassing marketing, human resources, and operations, to ensure seamless coordination and alignment of objectives. Supervised a team of over 45 internal members and collaborated with 20-30 third-party associates, employing advanced communication skills for client and customer interactions. Leveraged feedback and data analytics to drive informed decision-making and elevate the overall shopping experience. Orchestrated events… Show more Engaged in cross-functional collaboration with various departments, encompassing marketing, human resources, and operations, to ensure seamless coordination and alignment of objectives. Supervised a team of over 45 internal members and collaborated with 20-30 third-party associates, employing advanced communication skills for client and customer interactions. Leveraged feedback and data analytics to drive informed decision-making and elevate the overall shopping experience. Orchestrated events for VIP customers (400+) and managed seasonal celebrations (80+), demonstrating adept organisational and coordination skills. Show less

Melbourne, Victoria, Australia

Maribyrnong, Victoria, Australia

Maribyrnong, Victoria, Australia

Managed the VIP guest experience, overseeing tasks such as registration, accommodation, and personalised itineraries to enhance satisfaction. Played a pivotal role in efficiently managing the budget for premium services. Gathered and scrutinised VIP feedback, consistently refining upcoming programmes to bolster the event's overall reputation. Collaborated with hospitality, security, and logistics teams to create a varied and all-encompassing VIP programme.

Led meticulous event planning and execution for major occasions, including Melbourne Fashion Week, Melbourne Music Week, Moomba, and New Year's Eve. Managed logistics and spearheaded a dynamic team to ensure seamless operations.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia