Key Account Manager for the promotion of Medical Specialists, Surgeons & Health Professionals in New Zealand & Australia.CERVIN MEDIA Products I promote throughout NZ & Australia: NZ Medical Specialists Directorywww.healthpages.co.nz NSW & ACT Medical Specialists Directory, Sydney, AustraliaVIC/TAS Medical Specialists Directory, Melbourne, Australiawww.aushealthpages.com.au (Australia)Primary Health & Wellbeing Directory NZThe EDUCATION sector:New Zealand Principals Federation Magazine

I was fortunate enough to be able to take some time out

• My key accountabilities were to ensure Sales staff achieved set revenue targets.• Accountable for 2 Local Directories being Manukau & Papakura and Franklin. Driving revenue sales results nationally.• Developing, coaching and assisting staff along their career paths is a passion of mine. Ensuring they are high revenue achievers in the first instance.• Recruitment and development was a major part of my role.• Managed the Manukau satellite Office for Yellow® in Manukau City Auckland for 8 years prior to relocating to our Head Office in Greenlane. This branch along with others throughout NZ was closed down.

• Facilitate coaching and training sessions for sales staff in the Northern Region• Attended coaching/observation calls to customers with Sales Representatives

• Managed a portfolio of customers; key responsibility was to identify the customers business needs using a blended/value solution selling process to achieve growth revenue targets.• Achieved customer satisfaction targets and resolved disputes, if any.• Consistently exceeded Revenue & Customer Satisfaction Targets – receiving sales commissions.• Competed for the New Zealand Salesperson of the Year Award 1997 by David Forman Training. I was one of 11 Finalist – competing against Representatives from Companies such as Lion Breweries, Warner Lambert, Nike, and Ecolab.• Rewarded by way of an overseas trip (Cruise) to Great Barrier Reef (Cairns Australia) for my Husband and myself. This was rewarded for exceeding sales revenue targets.• Awarded the Conference Award for Outstanding Contribution of an Individual within the Front Line Sales Force within Yellow Pages. This was a combination of revenue results and overall sales performance. Received an overseas trip to Malaysia in recognition of the award, for my Husband & myself.• Awarded the Managing Directors Award at the Yellow Pages National Sales Conference – received an overseas trip to Fiji in recognition of this award, for my Husband & myself.• Awarded two Yellow Pages National Art Awards for designing & creating quality adverts for customers.• Awarded a Telecom NZ Achievement Award for ‘Being your Best’ in recognition of excellence.• Recognised for the Leading Performance of any Sales Representative in Auckland for achievement of productivity – first to achieve 100% retirement of customer accounts in the Auckland Canvas, this was out of over 100 sales staff.• Part of the Yellow® Team that won the 1995 New Zealand Quality Award.• One of the first Sales Representatives to work in a self-directive work team – this came about when Yellow® restructured.

• Answering main switchboard for company inbound calls. Mitel switchboard. Answering queries, redirecting calls & responsible for programming of switchboard, locating staff, announcing calls & message taking. Reporting phone faults, aware of staff movements & ensuring the training of temporary help.Requested extra work and enjoyed supporting the sales staff which gave me my first insight into the sales environment.Reception:• Recording visitor’s movements away from Reception area & sending/receiving courier packs/mail.• Greeting visitors & checking customers parking, locating staff, booking meeting & training venues & rooms.After a short time I asked for extra work and enjoyed assisting and supporting Sales