Maree Sutherland Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Re-develop server and network infrastructure. To migrate systems through to Cloud services such as AWS and Azure for business requirements.Management of, exchange, Terminal Servers, Active Directory, Active Sync, DNS DHCP, TCPIP, LAN / WAN Administration and investigating any possible enhancements to current products. Main contact for any outages or troubleshooting of issues. Implement azure services for asset management, policies, company wide computer build, application packaging and patching. Move of PDC and DC with failover to azure and to ensure that we are compliant with PCI and all areas of Security.Creating of DR , creating technical documentation, maintaining updates to remain relevant, ensuring that IT team have continues updates an training any new or upgraded implementationManagement and implantation of acquired companies into Entrada's ownership and environment. Exporting all Google drive information, databases and emails through to Azure. Redesign of Microsoft Dynamics Finance and OperationsTrend implementation, configuration, as anti virus, smtp and proxy serverRe negotiations of contracts with various vendors and consolidationMigration and transfer of new requisitioned companies both in New Zealand and AustraliaMagic Info, Follow me Printing integration and deploymentSAP ERP security redesign for Compliance and AuditingServer and pc maint/patching both on Prem and Cloud based

650 Great South Road, Penrose, Auckland

Client management, Customer Service, Project ManagementMS Office administration.AD, DC, DNS, DHCPWindows, Server 2003-2016, UNIX, IOS, Android, MAC, Ubuntu.upporting ADHB, NDHB, CMDHB super clinics for T1 and 2 | infrastructure|SDM |Data analysis |Projects |BI reporting |SQL Database support | System performance maintenance | Incident and Problem Management | Change Management | Processes improvement | Process improvement and develpment

Auckland, New Zealand

Worked as Level 3 Technical support SOE development and deployment. Worked on projects where other were unable to provide solution. Worked closely with infrastructure manager. I was relied upon to investigate and deliver resolutions on escalated network issues, onair issues, upgrade to onair software, devices, content deployment and was involved with DNA which restricted the process of how content is retrieved from one of the major houses and the process to put on Air. This was a 3 large and log project, included moving locations, opening firewalls, creating additional, hardware, switches, routers, training, . Working on Network connectivity issues, support for an Olympics, and Common Wealth Games. Was the support to directors at sky, documentation and much more. Was involved with various OS from XP, through windows 10, worked closely with security to ensure to provide or white list various applications or assist with creating new production. Worked on issues with antivirus software and HP devices with both Chip and hard drives install with encryption. To ensure service was provided to all staff, including directors of SKY. Application and OS security patching, Testing, Packaging and deployment. Training staff members on productivity software and proprietary applications. Was part of development and testing, maintenance and administration of Microsoft servers 2012,2016, skype for business, SharePoint, printers, application patching and testing, CRM, payroll systems and Microsoft and adobe licencing

Auckland, Kingsland

Autonomous position, Hired to install network configuration, implementation, hardware and software solutions and maintenance. This included but not limited to, budgeting, vendor management, training, cross device support MacBook’s, iMac’s, iPhones, iPads and PC support. Support both ios , windows os and applications including, Adobe cloud support and licencing, Office 0365, SBS, Backups, end user support. Developing and deployment content on AWS and Heroku with content management, delivery and sustainability of product world wide. I had l limited budget and resources which I was able to utilise contacts from suppliers and vendors which I have a firm relationship with. I was able to upgrade equipment to Cisco routers/Switches HP servers, phone systems, audio and video conferencing units, PC’s and Mac’s, where I implemented PDC/ DNS/DHCP/AD and GPO’s, with security around network shares and permissions and joined devices to network. Creating of a disaster recovery documentation and implementation, with time lines and availability of new premise staying within DR budget.

Auckland

Network hardware such as hubs, routers, servers and cabling. strong knowledge of support desk software and ticket tracking systems. Explaining complex technical issues quickly and easily, ensuring timely resolution of problems. Install, configure and maintain software applications, operating systems, administration and network monitoring. Diagnose and repair internet service. LAN networks, wireless and email failures. Manage migrations of major business applicationsMigration of servers to overseas locationsDHCP reservations for new VM’s and devices Oversee backup and recovery of critical data. Configure new and existing network systems and hardware. Training staff members on productivity software and proprietary applications. Set up administrative passwords and directory permissions

New Zealand

• Hired by the Parent company of Hussmann and Ingersoll Rand, to assist with moving the company to the required standards for Ingersoll Rand once purchase of McAlpine Hussmann was completed. This was an autonomous position and required me to be on call through the duration of my time at McAlpine. I was network, Hardware, Software Engineer, End user support, and all levels assistance. I implemented new servers, with correct folder structure, access and security. Created and applied GP’s, supported DNS, DC’s, upgraded firewall’s, switches, servers, phone systems, installed Fiber Auckland. Supported ensure for all Microsoft applications, Citrix and HRMS, Microsoft Dynamics, Navision, implantation and upgrade of phone system. Organized IT budgets, software Licensing, managed mobile devices, plan and hardware upgrades, managed relationships with vendors and 3rd party support and contract negations. Upgraded all user devices and implemented leasing for New Zealand and Australian locations. Implemented 0365, AutoCAD various versions, Audits, Travelled throughout, New Zealand and Australia, engaging with staff and management, providing support to all and providing solutions to requests. Was fortunate to part of a lot of projects and support for America’s and became a contact outside of their standard business hours

Delivering level 3 to level 7 diploma in computing with New Zealand Qualification. Trainer for teaching and delivery of MCSE certification, Microsoft MOUSE and A+, Linux. Assisted in meeting all NZQA requirements with sitting MCSE exam passes that covered both. This was detailed and required redevelopment of NZQA standards and a lot of audits from these standards to qualify.

Auckland, New Zealand

Network engineer, a team of 3 looking after the New Zealand practice,assisted with managing engineer in Wellington and a part time user support / help desk person for basic work. Travelled a lot internationally with this position and was fortunate to conduct implement for new technologies. Main part of tile was DR, infrastructure, all server setup and maintenance, hardware on boarding, staff training, managing various software required for this business and to investigate new merging trends within technology.

Auckland, New Zealand

I was given an opportunity to transfer into Computer Services which is where I was able to be involved in many projects, helpdesk, server administration, hardware replacements software investigations, implementation, testing and development, upgrades and more. This was the foundation opportunity which I was given and evolved with it. Provided software and hardware support, User support, management and maintenance of servers. Supported novel and Microsoft Server OS and and office applications. Introduction to VPN, Remote Access and Citrix.