Mareeya Kathrina Suganob Email & Phone Number

Dipolog City, Zamboanga Peninsula, Ph

London, England, United Kingdom

London, United Kingdom

- Providing best customer support - Assisting inquiries received in Zendesk and Intercom- Doing administrative task if needed- Additional Task: Hiring and Training for an additional member for the support team, monitoring productivity and providing feedback

California, Usa

Helping business and company with the their customer support needs and administrative tasks,

Usa

- Build niche store- List products in Amazon- Update inventory, prices, and other product details needed.- Photo editing using Photoshop, Pixlr, Gimp for the product Images- Creating a flat file for upload- Creating Ads in Amazon for FBA listings

London, England

- Sending Emails to Webmasters or web owners to link our clients link to their site.- Checking the list of leads if applicable to be linked on the certain client- Screen website if it passes our criteria before sending out an email to the site owner- Managing email and monitoring response, creating follow-ups- Reaching target of successful linked URLs

Mandaluyong City, Ph

 Inbound Application processor - processes application for customers interested to apply for a credit card offered by the bank and its affiliates. Obtain information from customer to complete the application process and give the decision about the application result. Handles inquiries for application process. Provide information about the card and its benefits. Provide application status for their previous application if there was no instant decision. Sales – provide customer best… Show more  Inbound Application processor - processes application for customers interested to apply for a credit card offered by the bank and its affiliates. Obtain information from customer to complete the application process and give the decision about the application result. Handles inquiries for application process. Provide information about the card and its benefits. Provide application status for their previous application if there was no instant decision. Sales – provide customer best card for their needs and convince customer using all the benefits of the card to convert inquiry call to a sale call. Show less

Mandaluyong City, Ph

 Billing – Handles billing inquiries, disputes and payments Service – Service Inquiry, handles Move in and Move out request and other service request by customer to satisfy the service. Collections – Handles Inquiry for balances, past due balances and providing payment arrangements accordingly depending on account status and company policy.

Mandaluyong City, Ph

Billing – Handles billing inquiries, disputes, and paymentsService – Service Inquiry, handles Move in and Move out the request and other service requests by the customer to satisfy the service.Collections – Handles Inquiry for balances, past due balances and providing payment arrangements accordingly depending on account status and company policy.

Lipa City, Philippines

- Inbound – CSR : handles billing inquiries , mobile and landline upgrades- Outbound – CSR : handles Internet Connections request- Back Office – CSR : handles and correcting errors from FOH and system errorsAchievements: Top agent for most of the month, Statistics always above target , was the Team’s POC and acting