www.mareikeperko.de

- Consulting for interested parties and students on the dual study model- Acquisition of new companies and support of existing cooperation partners- Matching study applicants with suitable companies - Job application trainings and coachings- Setup and maintenance of the CRM system- Mentoring and onboarding for new employees

In addition to regular Admissions Advisor duties (see below):- Assistance in integrating the CRM system into daily business- Development of a strategy to evaluate and enhance the performance of Admissions Advisors - Development of an Admissions Advisor Handbook including program information, sales guidelines, report and email templates etc.- Provide mentorship to the entire sales team (direct/indirect) regarding products, client communication, internal guidelines and cross-departmental business processes- Contact person for partner universities and direct inquiries concerning the "pathway program"- Coordination with other departments to ensure program quality, efficient workflow and clear communication- Assist with setting up and overseeing in-school and local sales events

- Consultation and sales of language course and optional services via phone, email and in person- Administrative activities including taking and processing payments- Development of documents and email templates to improve internal and client communication- Working languages: English, French, Spanish

- Management and coordination of a team of 5 people- Management of marketing and promotional activities in northern Germany- Management and coordination of events - Tracking goal achievement and success - Customer retention management

- Product: Individual language courses abroad- Phone consultation and sales- Coordination with language schools and colleagues around the world- Complaint management- Organisation and implementation of events and information meetings

- Organisation of press conferences and events of the Hamburg Tourismus GmbH on the ITB Berlin convention- Preparation and proofreading of in-house publications- Support in answering media inquiries - Administrative and accounting activities

- Customer and press support, building a network of media contacts- Research and creation of public relation concepts, communication strategies and their implementation- Organisation of press events- Administrative activities and accounting responsibilities

- Writing of press releases- Organisation of press events- Coordination with journalists and other external agents- Translation of press releases and internal documents- Benchmarking

- Phone consultation and sales with Spanish clients - Product: Skiing holidays in the Spanish Sierra Nevada