• Managed IT development projects for Papa Johns in the UK and the Netherlands (200+ sites)• Gathered requirements, mapped processes/user flows, designed solutions and UX, created Jira stories, tested solutions, mapped & analysed data, optimised & automated processes• Took care of client relationship, assuming Account Manager and Product Owner roles• Lead initiatives to unify, standardise and document processes and systems

• Designed web & social media banners, posters

• Cooperated on business strategies of the companies SITA Slovenská tlačová agentúra, a.s., ČESKÁ INFORMAČNÍ AGENTURA, s.r.o., and ACRA Europe, a.s. (previously EUROPEAN RATING AGENCY, a.s.).• Coordinated the development of B2B products and applications, provided guidance and proposed solutions in UX/UI, user flows, web design, and information technologies, tested for functionality and proposed solutions to errors.• Administered company computers and mobile devices (Mac, Windows, Linux, iOS, Android; Microsoft 365/Office 365/SharePoint), computer network, data backups (Synology).• Translated business and legal documents (statutes, employment contracts, business correspondence, websites).

• Managed the operations team.• Made a plan for and managed transfer of manufacturing to a new location.• Designed and created a system for tracking of inventory, work in process, finished goods, and shipments.• Validated processes, implemented modifications in processes and manufacturing documentation.• Provided for purchasing and liaison with suppliers.• Supported information technologies, lead training on Microsoft Excel, Word, PowerPoint, Outlook, Visio.• Participated in evaluation and elimination of safety risks.

• Managed a team for implementation of new products and technologies into production, measured and established rates of operation, initiated changes in products to reduce costs.• Implemented Lean Manufacturing.• Co-developed systems for the calculation of rates of operation.• Created work methods, technological processes, and process flow charts.• Performed internal audits, checked internal systems, bills of material, and drawings for errors and inaccuracies.• Trained peers on PC skills, and provided guidance on internal database systems.

• Designed a remuneration system for line leaders.• Consolidated rates of operation.