Hotel E-Commerce Manager
Current• Development of in-house, tailor made booking engine for hotel chain TMR Hotels• Leading a E-commerce/Support team that is administrating hotel reservation systems and booking engines• Managing helpdesk/support team which is support to all users• Managing development of booking engine, channel manager and reservation system connections• Implementation of new reservation system Protel with all connections• Administration of whole online system and Rate Codes structure• Active collaboration with other departments on hotel sales strategy