Marek Norovský Email & Phone Number

Bratislava, Slovakia

I am responsible for helping grow businesses by finding new opportunities, researching leads, establishing relationships with potential clients and arranging appointments for sales executives. Love it.

Lučenec, Banska Bystrica, Slovakia

Bratislava, Slovakia

Senior Business Consultant in ČSOB financial group responsible and providing services for Business clients.

Od Slimák, Hálkova 1, 83103 Bratislava

As a company with 3 business activities – travel agency, wineshops(offline, online), ticket sale. I went through all the positions in the Travel Agency (agency) as well as managing the wine shop. From the salesperson through the back office manager, marketing activities to the project manager and sales management of the company itself, team management, recruitment of new employees and, last but not least, process management in the company and finaly bringing new ideas and visions. Control of other company activities. Communication with other teams and co-owner.Achievements:shaping up new organization in companyannual revenue grow from 15 to 25 thousand EURyear on year grow in customer satisfaction from 81% to 87%development of new set of metrics to support customer experience improvementimprovement of several hygiene and productivity metricsimplementation of various projects from online to offlinecomplex process review and optimization in company

Bratislava

By being invited to the new hotel, I had the opportunity to co-create the concept of the reception from its foundations. Work in a boutique hotel in Bratislava as a receptionist. My work consisted of personal, telephone and e-mail communication with the client, work with internal accommodation systems, client accommodation (check-in, check-out), room service, communication and organization with other departments of the hotel (kitchen, restaurant, maid) for the client´s benefit, providing services for the client at the highest level. Communication with the client in my case took place in English and German. .Achievements:creating front office processespositive feedback from clients to the company's managementconfidence of the hotel management in my ability

Bratislava, Slovakia

Work in the best boutique hotel in Slovakia in the center of Bratislava as a receptionist. The hotel has been awarded in the top ten several times in the ranking of the world's top boutique hotels. My work consisted of personal, telephone and e-mail communication with the client, work with internal accommodation systems, client accommodation (check-in, check-out), room service, communication and organization with other departments of the hotel (kitchen, restaurant, maid) for the client´s benefit, providing services for the client at the highest level. Communication with the client in my case took place in Slovak, English and German.Achievements:the best seller of clients coming without a reservationpositive feedback from clients to the company's managementconfidence of the hotel management in my abilityassigning more demanding tasksaward from the company's management

Bratislava, Slovakia

As an organization in charge of supporting tourism in Bratislava, I was approached by the director of the tourism section to help with a newly established project, now a successful product for visitors to the capital city - the Bratislava City Card. My task was to acquire all the project partners who could provide discounts to cardholders. During the year, the number of new partners was already in dozens of discount providers. Currently, the project is still alive and draws on success and a good start in its beginnings. The card is already an established part of tourism support in Bratislava and is used by several thousand visitors to the city every year..Achievements:achieved number of acquired partnersquick start and success of the projectincreased number of visitors in partner establishments and cultural institutions

Basel, Basel-Town, Switzerland

Work on luxury river boats for a Swiss-American company as a night receptionist. The clientele was predominantly from the United States. My work consisted of personal communication with the client, work with internal accommodation systems, accommodation of clients (check-in, check-out), room service, communication and organization with other departments of the hotel (kitchen, restaurant, maid, tourguides) for the benefit of the client, providing services for the client at the highest world level. Communication with the client in my case took place in English with the clients and the internal language of the company in German.Achievements:assigning more demanding tasks even during the daypositive feedback from clients to the company's managementconfidence of the hotel management in my abilityaward from the company's management