Marek Hilla Email & Phone Number

Poland

Władysławowo

Sopot

Olsztyn Area, Poland

- minimizing stuff turnover- guest rating improvement - fast revenue growth - decreasing the cost of core activities- in one and a half year period I managed to carry out renovation of 134 in total , 7 meetings rooms, Atelier Restaurant, Lobby Bar&Restaurant and the Fitness Center.- realized my own project of gastronomy terrace in hotel patio- established basic personnel standards to all departments and entered new improved website (booking engine, revenue management tools like channel manager, allocator, shopper)

Poland

- responsible for preparing budget as per the Uniform System of Accounts for SPA Medical Dwór Elizy****
- establish procedures for Reception Department and Sales and Marketing Department
- responsible for analyse and optimize Hotel profitability – reached best sales results since hotel opening
- responsible for new web site lay out – awarded the prize for best spa web site 2010

Sopot,Gdańsk / Poland

Aureus City Hotel Gdańsk / Bayjonn Hotel Sopot General Manager- responsible for preparing budget as per the Uniform System of Accounts- responsible for organisation and co-ordination Guests Service - responsible for analyse and optimize Hotel profitability- reached financial results meeting budget targets- reached low staff fluctuation- reached high standard of Guests Service (www.tripadvisor.com – Hotel Aureus)- adjudge by MeetingsManagement Certificate for TopTen Hotels in Poland for Cameral Business Meetings. PreOpening Manager Aureus City Hotel Gdańsk and Bayjonn Hotel Sopot- responsible for staff recruitment- responsible for purveyors selection and contracts negotiations relevant to Hotel equipment - co-operation with designer of interior decoration - responsible for all issues concerned with PreOpening of Aureus Hotel (co-ordination and supervision) - responsible for Hotel Classification

Łeba;Poland

Front Office and Housekeeping Manager - responsible for managing Reception and Housekeeping Department - responsible for maintenance of cleanliness and tidiness in all Hotel Areas. - responsible for proper maintenance of technical condition of exploited devices and other equipment placed in subjected department.- responsible for linen and cleaning products economy.- responsible for employee training.- responsible for proper co-operation with other departments and implementation of common operation on purpose to increase customer service level.- responsible for high quality of customer service.

Gdynia-Karlskrona / Poland-Sweden

- responsible for managing Reception and Housekeeping Department according to accepted strategy of Stena Line Scandinavia AB and OBS Department business plan.- responsible for maintenance of cleanliness and tidiness in passenger areas and passenger cabins/rooms. - responsible for proper maintenance of technical condition of exploited devices and other equipment placed in subjected department.- responsible for linen and cleaning products economy.- responsible for preparation of boardroom and conference service. - responsible for employee training.- responsible for proper co-operation with other departments and implementation of common operation on purpose to increase customer service level. - responsible for high quality of customer service.

Hotel Real Estate Investment And Asset Management Certificate

Financial Analysis of Hotel Investments Valuing Hotel Investments Through Effective Forecasting, Valuing Hotel Intellectual Property.

Master, Business Management

Bachelor, Business Management

Hospitality