As the Director of Professional Services at Clickatell, I oversee the operations of a team of project managers and technical account managers, who are responsible for the successful onboarding and implementation of Chat Commerce solutions for global customers.My core competencies include communication, team management, business analysis. I have a rich background in delivering and managing different software projects in ERP, eCommerce and Chat Commerce space. I am passionate about creating and improving internal business processes, coordinating activities between multiple teams, and ensuring excellent customer experience. My mission is to drive customer satisfaction and loyalty, and to facilitate collaboration and innovation within the organization.
Listed skills include Erp, Enterprise Software, Product Management, Project Management, and 25 others.