Marelyn Serrano Email & Phone Number

- Ensure customer retention through high-quality engagements - Co-manage SaaS accounts in the oil and gas realm

- Engage with oil and gas executives and their respective business units to identify emissions reduction and production optimization opportunities for new technology- Evaluate various technology providers for their efficacy and field-proven results - Conduct benchmarking surveys, interviews, and network-driven research to narrow down high priority vendors.

Oklahoma City, Oklahoma Area

- Collect and process data during drilling operations for real-time decision support of client goals and deadlines- Monitor drilling conditions, rig operations, magnetic and electrical interference to improve troubleshooting effectiveness by 85%- Report project status to 4 or more stakeholders to identify trends and update risk analysis - Worked with 3.

- Published departmental articles in the "News" section of the newly established TAMU ISEN Website - Kept students, staff members, and former students up to date on current events regarding TAMU ISEN - Conducted student and faculty interviews highlighting their achievements and promoting ISEN

Bryan/College Station, Texas Area

- Led a team of graduate students in a systems engineering project created as an extension of my senior design project with the Small Animal Veterinary Medical Teaching Hospital (VMTH) - Used IDEF0 methodology to conduct business process reengineering of the VMTH - Created a blueprint of an enterprise architecture model capturing the VMTH's core functions.

Doha, Qatar

- Developed a predictive analytics machine learning model for hypoglycemic events using MATLAB and R - Gained an overall understanding on the importance of knowledge engineering in deep learning methods - Created a lo-fidelity GUI and systems architecture model for a cardiovascular telehealth application using Indigo Studio and Visio - Performed project.

- Investigated a Bluetooth and WiFi enabled diabetic monitoring prototype being developed in a partnership with Texas A&M University, Texas A&M at Qatar, Sidra Medicine, and Hamad Medical Corporation- Conducted a Human Systems Integration analysis on the telehealth application, including a front-end analysis on the device from a sociotechnical perspective.