Arfaz Alam Mohammed ,Mba ,Safe® 5 Popm Email & Phone Number

Canada

Business analyst at Ontario Northland Transportation Commission, a Crown corporation of the Government of Ontario.1. Enabling Digital transformation through ERP Implementation.2. Business process improvements.

Bengaluru, Karnataka, India

•Prioritize user stories through continuous Agile software development with cross-functional teams-QA, User experience, developers, UX, SMs & internal stakeholders•As a Product Owner, successfully managed to complete 100% of committed product epics and Stretch goals for Q1 ‘22 in the next product release through story prioritization•Lead communications of my scrum team’s ’22 Q1 & ’22 Q2 strategy during the Big room planning session to commit & document various features/epics to upcoming milestones•Define acceptance criteria, scope of development, prototyping & reviewing wireframes •Collaborating & participating with Product development teams for agile scrum ceremonies -daily standups, planning, sprint backlog grooming, sprint reviews & product walk-throughs•Sprint Planning of scrum team resource capacity & software priorities with scrum masters•Executing HCM Data integration through APIs, Services, and Tray by analyzing & translating technical requirements from DevOps, Engineering & Architecture design implementation•Analyzing and distilling benefit industry market trends, user research & competitive insights•Qualitative & quantitative analysis & research with BI, Smart sheets, SharePoint tools•Assisting sales, operations & marketing for opportunities in Partner Marketplace project

India

• Formulated Go-to-market Strategies of Top 300 Accounts to increase revenue by 100%• Program managed and organized “Project: Talent Magnet”-A summer internship program for young graduates of top 15 business schools for an overview on development sector• Negotiated with vendors to organize baseline, midline, & end line social impact studies on school attendance for assessing impact of various mid-day meal schemes across India• Initiated surveys for measuring & accounting the impact of “Happiness Kit” food distribution program launched in response to covid-19 pandemic• Report preparations, SOP Modules, Presentation and MOM briefings for leadership team

Zambia , Africa

Designation : Executive Assistant to Managing Director• Analysing MIS reports on business unit performance and Advising MD on Strategy and Planning.• Liaisoning with various external stakeholders such as lawyers, Journalists, Immigration & Govt Officials• Managed Various Legal, Regulatory Work and Supported the Core Business Operations.• Played an active role in recovery of 60% of 1 Million Kwacha due from an Insurance Company• Scheduled Travel & meetings for MD with important stakeholders and captured Minutes-Of-Meeting• Project Monitoring, Enabling Communication & Progress tracking for constructing Filling Station & Corporate • Analysing retail station sales and devising strategies to increase sales across 38 Filling Stations• Reporting to MD by facilitating Smooth Communication with work force of 500+ local people , 30+ senior expats across various departments including CEO/CCO/CFO/GM/Head Projects/HR etc• Customer Visits and interaction to understand customer pain points and feedbacks to improve the services• Organizing Workshops such as Brainstorming sessions, Monthly Town hall and Hosting Company Annual event.• Managed various Confidential Documents and Prepared various SOP’s and Policies for HRMS Formulation• Preparing Presentation and Excel reports for BOD meetings of MD• Assisted in setting up of NFR (Non-Fuel revenue) Retail sector by contributing towards expanding b2b & b2c channel distribution for bakery products. Bread sales of 1,400 per day (full capacity) was achieved in 1 month• Assisted in setting up of Kumera Pharmacy outlets(MPharma Group) at certain Filling Stations• Led the Retail store planogram Set-up, Supplier Negotiations & In-Store SKU merchandising to increase Sales

Ahmedabad Area, India

The Reliance Group, founded by Shri Dhirubhai H. Ambani (1932-2002), is India's largest private sector enterprise, with businesses in the energy and materials value chain. Group's annual revenues are in excess of US$ 27 billion. The flagship company, Reliance Industries Limited, is a Fortune Global 500 company and is the largest private sector company in India spearheaded by Mr Mukesh Ambani.My summer project of “Formulation of Induction Program” was devised to make considerable changes to the current Induction Process. In order to proceed with the project, the key objectives were the following:i. To have a structured and a well-defined centralized induction program for each cadre of employee.ii. Effective content management to be used during Induction program.iii. Enhancing the experience of new joiner to ensure smooth transition into the organization.iv. Effective delivery of training & other knowledge transfer session.

Bengaluru Area, India

As part of ANZ ,A bank with strong Regional influence in the APAC Region and which is making steady growth into the Global Domain.My responsibilty includes managing the Superannuation Fund of the Australian Clientale. Various Operations Involving day to day Banking Operations such as Creating Member's Account,Transfer of Funds ,Uploading Insurance ,Consolidation of Super Funds and Basic KYC activities. • Managed online customer care activities and processed retail client banking requests within the SLA while maintaining 98% and above quality level.• Ensured quality in banking transactions through 100% Quality check.• Successful UAT testing on ANZ Platform for their superannuation flagship product ‘Smart Choice Platinum’ in collaboration with Australian Counterparts.• Imparting process training to new joiners in wealth operations as a SME.• Identified various Customer pain points, and 2 of my Kaizen ideas were submitted.• Received Best performer award in July 2015

It Connections Program , Bridging Program, Information Technology

Activities and Societies: Coursework includes the following: Business communication Orientation to Canadian Workplace Culture.

Master Of Business Administration - Mba, Business Administration And Management, General, 7.78/10

Engineer’S Degree, Mechanical Engineering, First Class With Distinction

Activities and Societies: 1.Represented College at National Level Robotryst Championship 2012 Held at IIT Delhi. 2.Final Year Engineering.

Pre University Couse, Physics Chemistry Mathematics And Electronics., First Class

Graduated 2nd year Pre-University Course with 74%.

High School, High School/Secondary Diplomas And Certificates, First Class With Distinction

Activities and Societies: 1.Discharged Duties as School President. 2.Awarded Governor Award (Rajya Puraskara)for Excellence in Scouts.