Margaret Baker Email and Phone Number

Senior Project Manager for client projects in the design, setup, maintenance and decommissioning to meet study requirements, and provide sales efforts support as needed. Supports client project needs including complex designs which involve multiple company products and computer environments. Possesses in-depth product and industry knowledge, and support data collection and transfer to meet study requirements. Mentors and provides work leadership to the members of the Delivery teams. Manages company relationship with customers as the primary client contact for non-key accounts. Manage multiple projects concurrently, maintaining project schedule and quality deliverables in a dynamic environment ensuring project exceeds client expectations. Maintain relationships within assigned client accounts including routine written, telephone and face-to-face communications. Identify and maximize opportunities encompassing change orders and new projects. Provide ongoing career development, mentoring and performance feedback for team members.Enhance project delivery lifecycle by improving business processes, implementing best practices and templates, and seeking efficiencies.

Provided clinical trial project oversight and client support for packaging, labeling and global distribution of clinical trial drugs and supplies. Developed project specific Technical Agreements, Project Management Documents and create and manage project timelines and activities in accordance with regulatory requirements.Collaborated with Business development team to evaluate new client clinical trial needs and developed compressed project timelines and concise work breakdown schedules outlining trial specific processes and components including global shipping of drug compounds.Coordinated client QA audit and site visit including review of documentation, production, labeling and distribution processes, SOP’s and supervised client witnessing of production activities.Conducted weekly project team meetings including internal project teams, client representatives, Clinical research organizations and IVR providers as necessary to ensure trial timing and compliance to regulatory requirements.

Provided brand execution oversight for new and in-line digital campaigns, tactics, and programs by collaborating with internal / external matrix teams and agencies to meet brand strategy/objectives and adhere to compliance requirements. Provided channel expertise, collaborated with digital capabilities team to operationalize new technologies and implemented digital channel process improvements.

Project management, guidance, customized programming and technical support in development, deployment and ongoing support of closed loop marketing brand strategy initiatives for use by US and Global Field Sales teams on tablet PC.

Following all required regulations and protocols, oversaw departmental compliance and operations including facilities management, supply and resource inventory, financial planning and performance, testing standards and equipment monitoring and performance to ensure timely release of vaccine products.

Provide supervisory oversight in manufacturing of pharmaceutical products in compliance with manufacturing procedures, company and government regulations, and cGMPs to meet production schedule.

Provided monitoring and oversight of plant wide operations including utilities, fire, and production equipment and coverage of plant emergency call line including the dispatching of mechanics, engineers, fire brigade and EMS personnel.