Effectively supported human resource team of XX, ensuring accuracy of information and financial files. Promptly answer over XX calls a day, routing callers to appropriate parties and follow through on outstanding items. Oversee all accounts payable and receivable activity, generate invoices, prepare deposits and balance financial sheets. Schedule and handle all incoming and outgoing carrier activity. Work directly with UPS, FedEx, and USPS. Monitor office inventory levels, ensuring appropriate supply levels are always on-hand.

Proactively performed office duties, maintained a high level of customer care while always meeting business operational goals. Accurately prepared and maintained customer file for easy data retrieval and analysis Managed a high volume of calls from both internal and external customers. Ensuring proper routing to organizations based on business functions and service level agreements.Performed various office duties, tapped into my ability to mult-task and deliver superior customer care.

Read invoices and cross referenced account history. Identified discrepancies that were prohibiting account from being current and resolved for positive cash flow. Efficiently processed payments to multiple accounts with diverse expectations and special arrangements by posting deadline dates. Professionally resolved customer accounts and served as a financial advisor who assisted in settling accounts, by negotiating and effectively resolving differences. Provided exceptional front desk support by utilizing my friendly and helpful demeanor. Made visitors and patients feel welcomed and valued. Proficiently with complete understanding of guidelines processed insurance carrier forms, billings and applicable benefits. Accurately created, updated and evaluated patient records. With exceptional patient care, prepped patient for doctor visit, performed injections, blood tests and ensure closed on all questions and follow requirements.